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What Can Hospital Leaders Learn from a Flock of Geese?

Collierville, TN (PRWEB) May 26, 2013

Veteran airline captain and organizational change expert, Captain Steve Harden, will speak to hospital leaders about surviving the health care economic tsunami at the MediServe 2013 Annual Conference taking place at the Hyatt Regency Resort & Spa in Scottsdale, Arizona on June 6.

The MediServe Conference is designed for administrators leading Respiratory Care departments across the country. MediServe, a Mediware Company, has delivered software solutions to the rehabilitation and respiratory care communities for more than 25 years. MediServe hosts this conference for clients for both educational purposes, as well as a networking opportunity. “We’re excited to have Capt. Harden back for a second year. The response of his inspirational presentation in 2012 for our rehabilitation leaders was incredible. Our attendees praised his session and further, suggested we invite our respiratory leaders to experience the same,” said Michelle Caldwell, MediServe Conference Coordinator.

Research reveals that many hospital leaders are ill equipped to lead the process of transforming their facilities into accountable care organizations (ACOs). In this new system of care, hospitals are paid for the results they produce in their patients, not the services they provide. The change is expected to have a dramatic effect on already razor-thin profit margins. MediServe seeks to prepare leaders to make the change successfully to ensure the economic survival of their hospitals

Capt. Harden will contribute to this conference with his presentation, "When is a Flock of Geese Like an Accountable Care Organization? Lessons learned for Respiratory Leaders from Captain Sully.” Harden says, "Succeeding as an accountable care organization is all about seamless teamwork and communication between different parts of the health care industry that have always operated in silos before.”
He believes the requirements of becoming an ACO are kind of like a flock of geese ingested in a jet engine. “A goose-induced engine failure will cause you to change your flight plan. If you don’t change, you’ll fail. ACO requirements fundamentally change the way you must provide care. If, like Capt. Sully, respiratory leaders have a systematic way to respond to the sudden disruption of their normal operations, they will succeed, and the transition will have a happy ending for them and their patients."

Captain Harden is the CEO of LifeWings Partners LLC and has helped the leaders of more than 140 healthcare organizations create a culture of safety and high reliability. He is an author and a professional pilot with more than 35 years of experience. Stephen is a captain for a major international airline, former TOPGUN fighter pilot, and a graduate of the United States Naval Academy.

About LifeWings Partners LLC:

Pilots and physicians founded LifeWings Partners LLC. Their team includes former U.S. Navy TOPGUN instructors, commercial airline pilots, and retired NASA astronauts. LifeWings’ practical and effective teamwork training programs are highly effective in reducing human error and currently involve the training of more than 13,000 high-performance medical team members per year. Measurable results are found in all LifeWings’ initiatives. To find out more, please visit or and follow on Twitter @SaferPatients.

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