Total operating revenue 60,122.0 56,160.4 7.1%
Net investment income 1,001.1 878.7 13.9%
Net realized gains (losses) on
investments 11.2 (0.3) -
Total revenues 61,134.3 57,038.8 7.2%
Expenses
Benefit expense 46,036.1 42,191.4 9.1%
Selling, general and administrative
expense
Selling expense 1,716.8 1,654.5 3.8%
General and administrative
expense 6,984.7 7,163.2 (2.5%)
Total selling, general and
administrative expense 8,701.5 8,817.7 (1.3%)
Cost of drugs 400.2 414.4 (3.4%)
Interest expense 447.9 403.5 11.0%
Amortization of other intangible
assets 290.7 297.4 (2.3%)
Total expenses 55,876.4 52,124.4 7.2%
Income before income tax expense 5,257.9 4,914.4 7.0%
Income tax expense 1,912.5 1,819.5 5.1%
Net income $3,345.4 $3,094.9 8.1%
Net income per diluted share $5.56 $4.82 15.4%
Diluted shares 602.0 642.1 (6.2%)
Benefit expense as a percentage of
premiums 82.4% 81.2% 120 bp
Selling, general and administrative
expense as a percentage of total
operating revenue 14.5% 15.7% (120) bp
Income before income tax expense as a
percentage of total revenues 8.6% 8.6% 0 bp
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