Navigation Links
WellCentive Launches the WellCentive Outreach System
Date:8/6/2008

Automated Appointment and Care Reminder System Improves Patient Care

ATLANTA, Aug. 6 /PRNewswire/ -- Atlanta-based WellCentive (http://www.wellcentive.com) today announced the launch of its new WellCentive Outreach appointment and care reminder system, which utilizes Voice Over Internet Protocol (VoIP) technology. The WellCentive Outreach system automatically and cost effectively reminds patients about upcoming appointments or overdue care, such as mammograms and diabetic eye exams.

The WellCentive Outreach system identifies patients due for care using industry standard and/or user-specified criteria and calls them using WellCentive's own VoIP-based network. The outreach system supports a variety of languages and will contact each patient using the primary language noted in the patient's WellCentive chart. Reminder letters can also be generated - either manually or automatically on a scheduled basis and mailed to patients.

When a patient is contacted by the WellCentive Outreach system, a prompt is available to forward the patient directly to the doctor's office to change, confirm or schedule appointments. The WellCentive Outreach system automatically documents attempted and successful reminder calls and tracks patient compliance and follow-up. The system can also generate reports for quality reporting purposes for insurance companies.

"The WellCentive Outreach system closes the patient outreach gap that is such a challenging part of the Chronic Care Model," said Dr. Paul Taylor, CEO and medical director of WellCentive. "Due to a lack of resources or staffing, health care organizations are often unable to identify which patients are due for care - let alone make and track these important reminder calls. WellCentive's Outreach system allows an organization to maintain its efficiency, while proactively and cost effectively improving the quality of care it provides."

The WellCentive Outreach system's capabilities and features also include:

-- The capability to automatically gather scheduling and patient data using interfaces and other electronic means of capturing data

-- The ability for each office to customize the script for outreach telephone calls and the text included in reminder letters

-- Patient identification prompting to confirm that the system has telephoned the correct person before delivering any sensitive reminder information

-- Voice recognition that allows a patient to verbally provide selections, such as a request to be forwarded directly to the physician's office or to repeat the reminder call message

-- Call system scheduling that allows each health care organization to determine how often a series of reminder calls is made and how many calls will be placed every day

-- Voicemail configuration that allows each organization to decide whether a voicemail will be left for patients who don't answer the phone

Reminder calls cost 10 cents per minute, and WellCentive offers a 300 percent return on investment guarantee for the use of the WellCentive Outreach system. An organization does not need its own VoIP telephone system, nor do the outreach calls have any effect on an organization's telephone bill, since all calls are made via WellCentive's own VoIP servers.

The WellCentive Outreach system is included with WellCentive's comprehensive Web-based preventive care and chronic disease management system at no additional charge, and it is also available as a stand-alone system for a one-time set-up fee of $1,000.

"WellCentive offers a complete patient outreach and engagement system as an integral part of its patient registry system, which also includes the WellCentive Patient Portal and Secure Messaging systems," said Dr. Taylor. "Our comprehensive registry includes a variety of reporting tools as well as the ability to easily interface with outside systems and report outcomes directly to payers. This unique combination of specialized features is what sets WellCentive apart in the marketplace."

About WellCentive

WellCentive is a health information technology company, which offers comprehensive Web-based preventative care and chronic disease management solutions with industry-leading capabilities. The WellCentive Registry is an all-patient registry system that can be used at the point of care and can be interfaced with various disparate data sources, such as laboratories, EMR's, billing, and scheduling systems, and with disparate data recipients, such as payers for pay for performance (P4P) initiatives and CMS for the PQRI program. In addition, WellCentive systems offer a comprehensive set of reporting tools that allow the user to design and generate a wide variety of standard and user-specified reports in a host of formats, including charts, graphs and gauges.

For more information, visit http://www.wellcentive.com .


'/>"/>
SOURCE WellCentive
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. Us TOO Launches National SEA Blue Campaign for Prostate Cancer Awareness Month
2. UPMC Health Plan Launches New Personal Health Record
3. HealthInsuranceFinders.com Launches Video Contest for Young Directors
4. Academy of General Dentistry Launches Campaign to Focus on Tooth Erosion
5. Keeping Kids Healthy and Fit: The New York Kids Club Launches a Revolutionary New Fitness Program
6. Patient Advocate Foundation Launches Program to Help Uninsured Virginians with Chronic, Debilitating and Life-Threatening Illness Access Quality Healthcare
7. Mannatech Launches Phase One of New Sales and Training Tools
8. Coalition for Pulmonary Fibrosis Launches Aggressive Ad Campaign Directed at United States Congress
9. Actavis Launches Carvedilol Tablets in the U.S.
10. MedQuist Re-launches New, Improved Web Site
11. Elsevier launches new journal: Stem Cell Research
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:1/16/2017)... ... ... California Southern University has named Dr. Steven Beazley University President. ... a core faculty member, teaching master’s and doctoral courses in the university’s School of ... where he earned his Doctor of Psychology degree in 1998. Dr. Beazley also has ...
(Date:1/16/2017)... IL (PRWEB) , ... January 16, 2017 , ... ... audio products, will demonstrate their groundbreaking GunSport•PRO® and EB15•LE® electronic earplugs at the ... Center in Las Vegas, Booth #2809. The SHOT Show is the shooting, hunting ...
(Date:1/16/2017)... ... January 16, 2017 , ... Anybody who may be looking for a substance ... released by Serenity Recovery, a holistic treatment center for addiction located in Marne, MI. ... and testimonials from patients and staff that visited the 2016 Recovery Palooza support event ...
(Date:1/16/2017)... Smithtown, New York (PRWEB) , ... January 16, ... ... group, SightMD today announced the addition of Victor Giamos, MD to ... Officer of SightMD and Managing Partner at North Shore Eye Care, a division ...
(Date:1/16/2017)... ... January 16, 2017 , ... Specialty Technical Publishers (STP) ... Audit Protocol Consortium (IAPC) EHS audit protocol for Singapore . Leading companies ... their EHS regulatory obligations and rapidly collect, share, archive, and export audit findings ...
Breaking Medicine News(10 mins):
(Date:1/16/2017)... YORK , Jan. 16, 2017 ... Densitometers Market Outlook to 2022", provides key market data ... provides value, in millions of US dollars, volume (in ... Dual Energy X-Ray Absorptiometry (DEXA) and Quantitative Ultrasound (QUS). ... shares data for each of these market segements, and ...
(Date:1/16/2017)... 16, 2017 The global pacemaker market is ... to a new report by Grand View Research, Inc. ... availability of medical coverage is a key driving factor ... enhancements in these devices are supporting the expansion of ... is a high-impact growth rendering driver for this market. ...
(Date:1/16/2017)...   The Harrington Discovery Institute at ... , has announced the 2017 recipients of Harrington ... physician-scientists whose research shows promise to advance the ... Institute – part of The Harrington Project for ... academic medicine: to advance early breakthroughs into the ...
Breaking Medicine Technology: