Web-based Scheduling Software is the New Online Shopping Cart fo...(12% of respondents saw an increase in bu...),Health

Almost as important to survey respondents was the need to save time by reducing the inherent inefficiencies in the appointment-scheduling process. Nearly 100% of respondents reported saving time using the Appointment-Plus online scheduling system and over 50% reported a "substantial" time saving. The survey also confirmed a reduction in customer no-shows as a result of the automated appointment confirmations and reminders generated by the system.

Results revealed that the most popular Appointment-Plus optional module is the Repeat Customer Reminder™ system. This feature automatically scans the customer base of the business for customers who have not scheduled within a designated time (i.e. 90 days). The system then automatically emails the customers a scheduling reminder with a link to allow immediate scheduling.

"It's exciting to see Appointment-Plus accomplish exactly what it was designed to do, drive new business, increase scheduling efficiencies, and create customer satisfaction, " said Bob La Loggia, president of Appointment-Plus. "Adding the ability for a customer base to schedule online can benefit virtually any service-based business or organization."

StormSource Software, Inc. is a technology firm that specializes in the development of web-based scheduling and appointment software for a wide variety of applications and industries. StormSource's flagship product is the Appointment-Plus online scheduling system. StormSource Software clients include Fortune 500 companies such as Pepsi and Comcast, federal and local government, universities and schools, and small/medium sized businesses worldwide. In 2007, Microsoft Corp. selected StormSource's Appointment-Plus
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