Navigation Links
Vocollect Healthcare Systems Names Michael French as Vice President of Customer Experience
Date:10/28/2008

PITTSBURGH, Oct. 28 /PRNewswire/ -- Vocollect Healthcare Systems, Inc., the leader in voice-assisted care for the long-term care industry, announces that it has named Michael French as Vice President of Customer Experience. French assumes the role effective December 1st.

French's career spans more than 11 years in consulting and operations leadership roles, serving diverse industries including healthcare, life sciences/pharmaceutical, manufacturing, energy, public sector/non-profit, and financial services. His portfolio of experience spans large-scale enterprise application implementations for Siebel(R), JDEdwards(R), and Oracle(R); business-driven information technology transformation for global Fortune 500 companies; and over 300+ successful business process transformation initiatives.

"Customer experience is all about building trust," said French. "In my new role, I am committed to exceeding customer expectations in all facets of our relationship - from our earliest touch points, to smooth deployment, to culture change that empowers caregivers with all they need to deliver higher quality care, to ongoing world-class support. Given the powerful way in which AccuNurse transforms the lives of caregivers and the residents they care for, we have a unique opportunity to help clients realize unprecedented levels of quality, productivity, and financial performance."

Jim Quasey, president of Vocollect Healthcare Systems adds, "Our ongoing commitment to clients goes well beyond technical support. We are constantly on the lookout for ways to enhance the overall experience of working with our team, to help clients realize their full potential with AccuNurse. Mike French brings a wealth of experience leveraging technology to drive successful process improvements, business transformations, and customer satisfaction. We are delighted to welcome an executive of Mike's pedigree to our rapidly growing business."

French graduated valedictorian and summa cum laude with bachelors of the arts degrees in management of information systems, English, and sociology. French is a member of the Service & Support Professionals Association and provides community service for the Special Olympics and Habitat for Humanity, both domestically and abroad.

About Vocollect Healthcare Systems

AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc. makes it easy for healthcare professionals to retrieve care needs on-demand, chart activities as they are completed, and Silent Page each other for help. Organizations using AccuNurse benefit from lower operating costs, maximized reimbursements, and improved quality of care. Vocollect Healthcare Systems is a subsidiary of Vocollect, Inc., the global leader in voice technology and delivering performance improvements in productivity, accuracy, cost reduction and worker satisfaction for mobile employees on six continents. http://www.accunurse.com

Vocollect(R) is a registered trademark of Vocollect, Inc.; AccuNurse(R) is a registered trademark of Vocollect Healthcare Systems. Oracle(R), JDEdwards(R), and Siebel(R) are registered trademarks of The Oracle Corporation.


'/>"/>
SOURCE Vocollect Healthcare Systems, Inc.
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. SouthMed, Inc. and Vocollect Healthcare Systems Announce Reseller Agreement
2. Answers On Demand (AOD) and Vocollect Healthcare Systems Announce a First in the Industry Strategic Partnership
3. Vocollect Healthcare Systems Launches AccuNurse(R) Version 2.0
4. DURECT Corporation to Participate in Upcoming Healthcare Conferences
5. Growth Rate of U.S. Giving for Health Care Falls More Than 50 Percent in 2007 But Rises Almost Threefold in Canada, According to Association for Healthcare Philanthropys Annual Report on Giving
6. Frost & Sullivan to Present the 2008 Excellence in Healthcare Innovation Awards
7. Jackson Healthcare Named 5th Largest Healthcare Staffing Company
8. HTH Worldwide Unveils First Digital Healthcare Card
9. St. Davids HealthCare Launches The TIA Center for Stroke Prevention at St. Davids Medical Center
10. Accuray Incorporated to Speak at Oppenheimer Healthcare Conference
11. WILLCARE Chooses Authentidates Inscrybe(TM) Healthcare Service to Streamline Operations and Enhance Business Growth
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:12/8/2016)... ... December 08, 2016 , ... Russ ... announced the first national #QuackGivesBack campaign which supported local breast cancer organizations during ... franchise-wide Quack Gives Back initiative, and we’re very pleased with the ...
(Date:12/8/2016)... ... December 08, 2016 , ... CURE Media Group, the nation’s ... groups, has aligned with Upstage Lung Cancer in efforts to combat lung cancer, announced ... J. Hennessy, Jr said, “CURE Media Group is honored to team up with Upstage ...
(Date:12/8/2016)... , ... December 08, 2016 , ... ... of access for customers and employees that are both engaging and easy to ... Service Smart Technology, the software company revealed today its plans to roll out ...
(Date:12/8/2016)... ... ... STAT courier is pleased to announce that due to customer demand, as ... their presence in Dallas. One of the most exciting parts for STAT is that ... Dallas and Forth Worth market. STAT takes pride in treating their employees with integrity ...
(Date:12/8/2016)... ... December 08, 2016 , ... Vida Health, the digital ... B led by Canvas Ventures . Other investors include Nokia Growth Partners (NGP) ... platform to serve more consumers who are managing chronic conditions or simply ...
Breaking Medicine News(10 mins):
(Date:12/8/2016)... Dec. 8, 2016 Global Interventional Radiology ... the global interventional radiology market analyzes the current ... comprises an elaborate executive summary, including a market ... and sub-segments. The research is a combination ... the bulk of our research efforts along with ...
(Date:12/8/2016)... 8, 2016 KEY FINDINGS ... of the market in 2016 and is expected to ... attributed to a large number of surgical procedures that ... largest share in the patient temperature management market.) Patient ... reducing loss of blood during surgeries, lowering the risks ...
(Date:12/8/2016)... , Dec. 8, 2016 Allergy Diagnostics ... products and tests that are used to determine ... peanuts, milk, or drugs etc. in the samples ... the immune system. The report on global allergy ... of the market. The report consists of an ...
Breaking Medicine Technology: