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Vivacare Patient Education Service Enhancements Save Medical Practices Time and Money and Improve Patient Satisfaction
Date:7/7/2009

kClick( this.href );" target="_blank" title="Portland Dermatology">Portland Dermatology Clinic, LLP.. "Our Internet savvy patients are directed to our website and if they want more information about their disease - it's all right there. The service saves us hundreds of dollars per month in handout copying and brochure costs while also supporting our efforts to 'go green". Patients have the option to then print any of our handouts themselves, or simply review online."

In an online small sample survey of physicians, 76% stated that it is "helpful" or "very helpful" to refer patients to their own Website for educational content. 67% of them stated that doing so would increase patient satisfaction, 57% stated that it would save time during patient discharge, 48% stated it would reduce incoming phone calls regarding treatment, and 48% stated it would increase patient adherence to therapy.

Dr. Ron Reece, a dermatologist in Redding, California shared how offering patient education resources online helped his practice reach new patients. "I find that having an informative website is important to attracting potential patients and for educating patients that I already have.  To that end "Vivacare" has enhanced my website," said Dr. Reece.

"The positive feedback from the physician community has been tremendous," says Dr. Mark Becker, pediatrician and founder of Vivacare. "Our services meets the unique and varying needs of different practices. For some, it's the ability to self-publish their own content online, while for others it's offering their patients online access to medication rebate coupons, or sharing their clinical opinion in a newsletter that has the most benefit. Vivacare's service componen
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