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VA Research Center in Albuquerque Receives Baldrige Award
Date:12/8/2009

Nation's Highest Honor for Innovation and Performance Excellence

WASHINGTON, Dec. 8 /PRNewswire-USNewswire/ -- The White House and the U.S. Department of Commerce have announced that a Department of Veterans Affairs (VA) research facility in Albuquerque, N.M., is the recipient of the 2009 Malcolm Baldrige National Quality Award, the nation's highest award for organizational excellence.

"This prestigious recognition is a demonstration of VA's commitment to excellence and innovation in meeting Veterans' needs and the priority that this Department places on quality," said Secretary of Veterans Affairs Eric K. Shinseki. "It is through such dedication, ingenuity, and people-centered service that VA will provide exceptional service to our Nation's Veterans in the 21st century."

Receiving the 2009 Baldrige award was VA's Clinical Research Pharmacy Coordinating Center. This is only the second time that the award has gone to a federal agency.

The Baldrige award is America's highest honor for innovation and performance excellence, presented annually by the President to U.S. organizations judged outstanding in seven areas: leadership; strategic planning; customer focus; measurement, analysis, knowledge management; workforce focus; process management; and results.

As part of the VA Research and Development Program, the Center manages the devices and pharmaceuticals that are used in research trials conducted within the VA health care system. In the last three years, the Coordinating Center supported studies involving 90,000 patients per year across the country, ultimately benefitting millions of Veterans and other Americans. The center manufactures drugs, placebos and devices, distributing them throughout the VA system to various clinical trial sites.

"This award further distinguishes VA as a world-wide leader in research," said Dr. Joel Kupersmith, Chief Research and Development
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SOURCE U.S. Department of Veterans Affairs
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