Navigation Links
Use Voice of the Customer to Shape Corporate Strategy
Date:4/3/2008

CHAPEL HILL, N.C., April 3, 2008 /PRNewswire/ - Monitoring customer satisfaction and complaint systems are the most frequently used methods for assessing customers' perceptions of products and services. Companies make extensive use of VOC in developing, defining and modifying both new and existing products, according to a member-driven research study conducted by Best Practices, LLC's GLOBAL BENCHMARKING COUNCIL.

Download this complimentary research excerpt, "Capturing the Voice of the Customer: Processes, Practices & Performance," at http://www3.best-in-class.com/gr150.htm to view an example of research the GBC could conduct for you on a current or future burning issue at your organization.

Benchmarking studies are one way members of the GLOBAL BENCHMARKING COUNCIL use this innovative research, benchmarking and networking service. The comprehensive suite of research services not only helps them promote top-line revenue growth, cost reduction and innovative problem-solving in the organization, but also supports their personal thought leadership and status as an information broker.

The GLOBAL BENCHMARKING COUNCIL provides five forms of insight, service and assistance, including:

-- Group research to enable informed decision-making

-- Custom research to support key priorities

-- Access to existing $35 million in research via the Best Practice

Database to enlighten day-to-day leadership

-- Access to group knowledge exchanges

-- Thought leadership support via annual conferences on critical business

issues

Want to test-drive the GLOBAL BENCHMARKING COUNCIL? - Visit http://www3.best-in-class.com/gbc to sign up for a no cost, no obligation virtual tour or experience it yourself at the upcoming conference,

SOURCE Best Practices, LLC
Copyright©2008 PR Newswire.
All rights reserved

0

GOOD

Page: 1 2

Related medicine news :

1. J.D. Power and Associates Celebrates 40th Anniversary of Representing the Voice of the Customer
2. SEIU: Thousands of Ohio Nurses and Other Healthcare Employees Denied a Voice at Work After Vicious Union-Busting Campaign by the California Nurses Association
3. Microsoft Dynamics CRM 4.0 Users now can include Telephony and Call Recording features by adding ConversationPRO(TM) from VoiceGate, a Division of IgeaCare Systems Inc.
4. Kidney Care Community Voices Support for Presidents Proposal to Extend Medicares Secondary Payer (MSP), Urges Administration to Work Closely with Community if Bundled Payment is Implemented
5. Peninsula United Methodist Homes Completes Enterprise-Wide Deployment of AccuNurse Voice-Assisted Care
6. Candidates Risk Harming Voice in Final Week to Super Tuesday
7. "Campus Alert by VoiceGate" introduced at Internet Telephony(R) Conference and Expo
8. InvoiceCHECK Cuts Prescription Benefit Waste
9. Hillary Clinton Discusses Health Care for Women Over 40 in Exclusive Interview with Womens Voices for Change
10. Kidney Care Community Voices Strong Support for Kidney Patients Right to Choose
11. Generating oohs and aahs: Vocal Joystick uses voice to surf the Internet
Post Your Comments:
*Name:
*Comment:
*Email:
Breaking Medicine Technology:Trubion and Facet Biotech Announce Presentation of Positive TRU-016 Data at the 2009 ASH Annual Meeting 2Trubion and Facet Biotech Announce Presentation of Positive TRU-016 Data at the 2009 ASH Annual Meeting 3Trubion and Facet Biotech Announce Presentation of Positive TRU-016 Data at the 2009 ASH Annual Meeting 4Trubion and Facet Biotech Announce Presentation of Positive TRU-016 Data at the 2009 ASH Annual Meeting 5Trubion and Facet Biotech Announce Presentation of Positive TRU-016 Data at the 2009 ASH Annual Meeting 6Octapharma USA Announces FDA Approval of wilate(R) - the First Replacement Therapy Developed Specifically for von Willebrand Disease 2Octapharma USA Announces FDA Approval of wilate(R) - the First Replacement Therapy Developed Specifically for von Willebrand Disease 3Octapharma USA Announces FDA Approval of wilate(R) - the First Replacement Therapy Developed Specifically for von Willebrand Disease 4Octapharma USA Announces FDA Approval of wilate(R) - the First Replacement Therapy Developed Specifically for von Willebrand Disease 5Despite Limited Capital Equipment Purchases In 2009, The Global Powered Surgical Instrument Market Held Its Value At $800 Million 2Despite Limited Capital Equipment Purchases In 2009, The Global Powered Surgical Instrument Market Held Its Value At $800 Million 3ATS Medical Announces FDA Approval for a Landmark Clinical Investigation of the ATS 3f Aortic Bioprosthesis 4905 1ATS Medical Announces FDA Approval for a Landmark Clinical Investigation of the ATS 3f Aortic Bioprosthesis 4905 2ATS Medical Announces FDA Approval for a Landmark Clinical Investigation of the ATS 3f Aortic Bioprosthesis 4905 3Provocative New Fiction Makes for a Fascinating Fast Paced Read 13713 1Provocative New Fiction Makes for a Fascinating Fast Paced Read 13713 2LiveProcess Implements Emergency Management Platform with 51 Florida Hospitals 55482 1LiveProcess Implements Emergency Management Platform with 51 Florida Hospitals 55482 2