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University Hospitals in Cleveland Selects Solution Suite from Agilysys

CLEVELAND, Dec. 9 /PRNewswire-FirstCall/ -- Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative IT solutions, including specifically-designed hospitality software solutions, has announced that University Hospitals in Cleveland has selected a suite of solutions from Agilysys to streamline efficiency and control costs at nine locations, including seven hospitals, an extended care facility and its management services center. University Hospitals is implementing the InfoGenesis POS(TM), eMenu, eCash and Hospitality Analytics solutions by Agilysys.

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Sodexo Health Care Services, which manages dining services for University Hospitals, wanted a comprehensive point-of-sale system that offered a wide range of features and functionality, including kiosk ordering in waiting areas; desktop ordering for hospital staff; credit card processing; barcode technology; and wireless POS capabilities. The company also wanted a business intelligence solution that could create sales forecast and sales trend reports on both an enterprise and individual unit basis.

According to Dan Ballard, retail operations manager at Sodexo Health Care Services, the Agilysys solutions met -- and surpassed -- the company's strict criteria. "We were impressed at the range of capabilities the InfoGenesis POS and Hospitality Analytics solutions provided," he said. "Our list of criteria was long and detailed, and the Agilysys technology was a perfect fit. We are confident these solutions will enable us to increase productivity, manage our business more consistently and provide convenience for hospital staff and visitors."

University Hospitals is using the following solutions from Agilysys:

-- InfoGenesis POS, an enterprise-ready point-of-sale system that combines powerful reporting and configuration capabilities with a touch-screen terminal application. The InfoGenesis wireless POS solution is used for food delivery throughout the hospital and to speed transactions in cafeteria lines. University Hospitals also creates barcode labels for pre-made food items and uses the InfoGenesis POS barcode scanning module to streamline transaction time and track sales of those items.

-- eMenu, an online ordering solution that enables kiosk and Web meal ordering. Kiosks in waiting areas allow hospital visitors to place food orders quickly and easily. Orders can then be picked up or delivered. In the near future, employees will use eMenu's desktop capabilities to order and pay for meals directly from their computers.

-- eCash, a user-administrated, stored-value solution that enables food service operators to offer a cashless payment option to employees. University Hospitals offers staff the convenience and speed of purchasing food without cash at its cafeterias and vending machines. Employees simply log into their eCash accounts to view purchases and account balances.

-- Hospitality Analytics, a business intelligence tool that consolidates data across disparate systems and multiple geographic locations into a single, integrated source for comprehensive reporting, auditing and predictive analysis. University Hospitals uses the solution to review food costs, sales trends and profitability at multiple locations. Based on the Hospitality Analytics reports, University Hospitals can modify prices, add or remove menu items and adjust staffing levels.

"The InfoGenesis POS solution is ideal for hospitals and other busy venues that want a comprehensive point-of-sale system that offers the convenience of online ordering, cashless payment, barcode technology and wireless capabilities," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "The combined power of the InfoGenesis POS and Hospitality Analytics solutions will enable University Hospitals to conserve resources, analyze trends and operate more efficiently."

With 150 locations throughout Northeast Ohio, University Hospitals serves the needs of patients through an integrated network of hospitals, outpatient centers and primary care physicians. At the core of the Health System is University Hospitals Case Medical Center. The primary affiliate of Case Western Reserve University School of Medicine, University Hospitals Case Medical Center is home to some of the most prestigious clinical and research centers of excellence in the world, including cancer, pediatrics, women's health, orthopedics and spine, radiology and radiation oncology, neurosurgery and neuroscience, cardiology and cardiovascular surgery, organ transplantation and human genetics. Its main campus includes Rainbow Babies & Children's Hospital, ranked among the nation's top hospitals; MacDonald Women's Hospital, Ohio's only hospital for women; and Ireland Cancer Center, which holds the nation's highest designation by the National Cancer Institute of Comprehensive Cancer Center.

About Agilysys, Inc.

Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology -- including hardware, software and services -- to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales offices in the United Kingdom and China. For more information, visit

PR Contacts:

Maureen Morreale, Agilysys, Inc., 440-519-8161,

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