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US Oncology Named to InformationWeek 500 as Top User of Business Technology

HOUSTON, Sept. 15 /PRNewswire/ -- US Oncology, Inc. the innovative healthcare company supporting the nation's foremost cancer treatment and research network, today announced that it has been named to the 2009 InformationWeek 500, an annual listing of the nation's most innovative users of business technology. US Oncology was recognized for the establishment of an enterprise-wide CRM platform.

Working with Deloitte Consulting, US Oncology developed PatientRM as a cost effective technology-based solution utilizing a single Siebel-based platform. The software serves four unique patient-centric businesses: AccessMED(TM), Innovent Oncology, OncologyRx Care Advantage(TM) and Oncology Reimbursement Solutions, and has the capability of collecting, managing and analyzing data on hundreds of thousands of similar and dissimilar patient cases from across the country. The program is also useful in ensuring quality and effective cancer care management throughout the course of a patient's treatment.

PatientRM is one part of an integrated technology system US Oncology is implementing that includes the oncology-specific electronic health record system, iKnowMed. iKnowMed provides US Oncology network physicians with centralized access to comprehensive patient information. It also provides a platform for US Oncology's evidence-based medicine guidelines, Level I Pathways, physician-developed, pathways that assist physicians in reducing treatment variability and resulting costs. iKnowMed also gives physicians automatic alerts to warn of potential medication conflicts and can match patients to appropriate clinical trials. Ultimately, US Oncology will expand upon iKnowMed to offer a portal that will include social media activities such as blogs and discussion groups, and will provide an online community where patients can receive information on their care and treatment.

"US Oncology has always taken great pride in using leading edge technology to help advance cancer care. We are very pleased to be recognized for this effort to enhance the quality of care and effectiveness of patient services," said Bruce Broussard, Chairman and CEO of US Oncology.

Each US Oncology business unit can use the PatientRM system to address its unique needs. It is integral to the Innovent Oncology Patient Support Services and Advance Care Planning programs by maintaining evidence-based education materials and supporting ongoing nursing interventions, enhancing care for all patients serviced. Specialty drug regimens and compliance can be tracked for Oncology RX Care Advantage(TM), US Oncology's national oral oncology specialty pharmacy. Financial counselors, practice administrators, nurses and providers can access reimbursement and patient support services through the AccessMED(TM) call center, or through various innovative 24/7 self-service Web portal that support individual products.

PatientRM performs the following functions:

  • Enables consistent patient service by enrolling patients and tracking their relationships to payers, facilities, providers, diseases and treatments.
  • Ensures quality and effective patient services by actively managing reimbursement requests for Disease Management and Medication Therapy Management services.
  • Expedites patient access to required medications by capturing orders for drugs exported to the pharmacy as soon as eligibility is established and documented.
  • Matches uninsured or underinsured patients to free or discounted pharmaceuticals by determining patient eligibility for free or subsidized drugs.
  • Provides educational content to Disease Management Nurses on diseases and treatments, and flags topics to be printed and mailed to the patient after the call.
  • Provides efficient communication with patients, providers, payers and other parties
  • Allows patients to enroll on-line to apply for subsidized drugs and redeem awarded certificates for drug discounts through a patient-facing portal and user interface

"The PatientRM solution is unique in its ability to use the information gathered to enhance care impacted by all our customers in the industry, including researchers, manufacturers, providers, payers, and legislators," said Todd Schonherz, senior vice president and chief information officer at US Oncology. "This is just one piece of an extensive plan to continue to use the most up-to-date, leading edge technology to enhance quality care for patients. We are proud to be a part of this prestigious list."

"For over 20 years, the InformationWeek 500 has honored the most innovative users of business technology," said InformationWeek Editor-in-Chief Rob Preston. "Year after year, InformationWeek 500 companies harness technology to improve efficiency, boost productivity, drive revenue, and establish a competitive advantage. We applaud this year's winners, and the CIOs and other executives whose ingenuity and risk taking are at the center of business technology innovation."

InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, now in its 21st year, and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. Top winners have included: Conway, National Semiconductor, Kimberly-Clark, Hilton Hotels and Unum. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

Additional details on the InformationWeek 500 can be found online at

About US Oncology

US Oncology, Inc., headquartered in The Woodlands, Texas, works closely with physicians, payers, biotechnology, pharmaceutical and medical equipment manufacturers, to identify and deliver innovative services that enhance patient access to advanced cancer care. US Oncology supports one of the nation's foremost cancer treatment and research networks, accelerating the availability and use of evidence-based medicine and shared best practices.

US Oncology uses its expertise to support every aspect of the cancer care delivery system -- from drug development to distribution and outcomes measurement -- enabling the company to help increase the efficiency and safety of cancer care. According to the company's last quarterly earnings report, US Oncology is affiliated with 1,227 physicians operating in 468 locations, including 95 radiation oncology facilities in 39 states. For more information, visit the company's Web site,

About InformationWeek Business Technology Network (

The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow - from the defining and framing of objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties like (security), (application architecture), Network Computing (networking and communications) and (cloud computing). The network also provides focused content for key IT targets such as CIOs, developers and SMBs with Dr. Dobb's InformationWeek Global CIO and, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare. With content at the nucleus of our information distribution strategy, IT professionals turn to our network of expert voices, research and communities to stay informed, get advice, and research technologies to make strategic business decisions.

About TechWeb (, the global leader in business technology media, is an innovative business focused on serving the needs of technology decision-makers and marketers worldwide. TechWeb produces the most respected and consumed media brands in the business technology market. Today, more than 13.3 million* business technology professionals actively engage in our communities created around our global face-to-face events Interop, Web 2.0, Black Hat and VoiceCon; online resources such as the, Light Reading, Intelligent Enterprise,, and Advanced Trading; and the market leading, award-winning InformationWeek and Wall Street & Technology magazines. TechWeb also provides end-to-end services ranging from next-generation performance marketing, integrated media, market research, and analyst services.

TechWeb is a division of United Business Media, a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.

*13.3 million business decision-makers: based on # of monthly connections across TechWeb brands.

SOURCE US Oncology, Inc.
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