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UPCARE Technology to Share the Secrets of its Parent's Success in Lab Outreach
Date:10/9/2007

-- Announces UPCARE(R) E2E, an end-to-end, financial and clinical

performance improvement program for laboratories.

-- Announces name change from the former KliniTek, Inc.

MARQUETTE, Mich., Oct. 9 /PRNewswire/ -- Today, UPCARE Technology, Inc. unveiled its new UPCARE(R) E2E lab performance improvement program, which is based in large part on the success of its parent company, Marquette General Health System (MGHS). The company also announced the name change from the former KliniTek, Inc. UPCARE Technology provides clinical software, integration and consulting services for healthcare systems and laboratories.

John Rhoades, Laboratory Director at MGHS said, "We went after the reference lab business as a way to improve our revenue stream and counter what we perceived as a threat from national labs that would result in carve outs."

Today MGHS has over 150 lab outreach clients internationally, with over 1,300 combined patient registrations per day. Billable tests have increased over 40% since 2000. Through the implementation of the UPCARE(R) eLAB outreach capability and associated operational improvements, the lab has reduced follow-up phone calls for missing information by over 60% and incoming client service calls by 50%, while substantially increasing lab productivity.

Rhoades added, "We've worked hard to successfully grow our lab outreach program. This includes putting the right team in place, developing the operational environment and the outreach capabilities. We also spent considerable time and expertise getting the right information systems in place. While having the right technology is very important, it takes a lot more to improve productivity and generate new revenue."

UPCARE Technology provides a single source of multidisciplinary expertise for labs that are launching or considering a new outreach program, or looking to improve the performance of an existing program. UPCARE E2E addresses the fu
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SOURCE UPCARE Technology, Inc.
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