Navigation Links
UCSF/SFGH project for diabetes patients wins award for innovation, quality
Date:12/18/2009

A UCSF/San Francisco General Hospital project that used a novel communication tool to improve health outcomes among diabetes patients was honored recently with a quality leadership award from the California Health Care Safety Net Institute.

The Institute, the quality improvement partner of the California Association of Public Hospitals and Health Systems, presented its Quality Leaders Award to innovative programs within California's public hospitals and health systems that aim to meet the needs of diverse communities.

At a December 3 award ceremony in Monterey, Calif., the Institute honored San Francisco General Hospital for its Improving Diabetes Efforts Across Language and Literacy (IDEALL) project, which ran from 2003 to 2006 and was based at the UCSF Center for Vulnerable Populations at the hospital.

IDEALL was designed to combine accessible, multilingual communication technology with targeted interpersonal support, according to SFGH primary care physician Dean Schillinger, MD, a UCSF professor of medicine who serves as director of the Center for Vulnerable Populations and chief of the California Diabetes Program within the California Department of Public Health.

The project enrolled 339 patients with type 2 diabetes, many of whom had limited literacy skills and limited English proficiency. Participants were randomly assigned to one of three groupsautomated telephone diabetes self-management, group medical visits or standard careand were followed for a period of one year.

Patients in the telephone group received weekly automated phone calls in their native language, asking them about their self-care behaviors, such as medication adherence and diet, as well as their psychological and emotional well-being. Patients responded using touch-tone commands, and any response that raised red flags was immediately followed by a call from a nurse care manager who spoke the patient's primary language.

The telephone system proved superior to group-oriented support and standard care in terms of patient engagement, improved diabetes-related health outcomes, and patient safety, Schillinger and his team found. The technology was also highly cost-effective.

"We are extremely proud of the work done by the innovators of this project," said Sue Carlisle, PhD, MD, associate dean of the UCSF School of Medicine at SFGH. "This is the kind of approach to patient care that can truly make a difference in the ability not only for public hospitals but for all of our health care systems to provide improved care at lower costs."

Based on the positive initial outcomes, the automated phone system is being scaled up in collaboration with the San Francisco Health Plan, the city-sponsored local health plan. This second-generation program, SMARTSteps (Self-Management Automated and Real-Time Telephonic Support), is currently being implemented among an additional 500 diabetes patients.

SMARTSteps also includes access to real-time pharmacy claims data and up-to-date clinical registry data. Those tools will enable health plan counselors to support patients in their self-management and to assist them in sticking toor in some cases intensifyingtheir medication regimens, Schillinger said.


'/>"/>

Contact: Karin Rush-Monroe
karin.rush-monroe@pubaff.ucsf.edu
415-476-2557
University of California - San Francisco
Source:Eurekalert

Related medicine news :

1. SFGH Project for Diabetes Patients Wins Award for Innovation, Quality
2. Aurora Health Care and ECRS Complete 112 Location Retail Automation Project
3. LCA-Vision Joins Forces With the Wounded Warrior Project to Give the Gift of Enhanced Vision to Wounded American Heroes
4. Drummond Group Awarded DOE Funds for Texas Wind Integration Project
5. Christian Audigier Represented at Divine Design for Project Angel Food
6. Acumen Fund Announces Ripple Effect Pilot Projects In Kenya To Identify Innovative Solutions To Water Challenges
7. Elluminate's Fire and Ice Project Recognized as First-Ever iNACOL Award Winner for Outstanding and Most Innovative Online Learning Practice
8. Intriguing Scientific Results from World's Largest Intention Healing Project: DreamHealer
9. Intriguing Scientific Results from Worlds Largest Intention Healing Project: DreamHealer
10. GeoPense Announces it has Joined QMC@home Project
11. Daisy Project Seeks To Increase Pet Visitation In Nursing Homes
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/21/2017)... ... February 21, 2017 , ... Individuals who have been diagnosed ... surgery, treatment, therapy and management. Regular exercise in proper environments has been shown ... their diseases. On February 23, 2017, 1:00-2:00 p.m. E.S.T., a dynamic HydroWorx ...
(Date:2/21/2017)... NJ (PRWEB) , ... February 21, 2017 , ... ... research and conference coverage in veterinary medicine, will be launching its first bi-monthly ... animal health and medicine, business and practice management, and One Health. , ...
(Date:2/21/2017)... ... 2017 , ... Atlanta-based Jvion, the leading cognitive clinical science ... practice. Predixion, which raised $42M+ to date, received $20M in its third ... Ventures, and Software AG , will bring top industry talent and an impressive ...
(Date:2/21/2017)... ... February 21, 2017 , ... A February 6 article on Healio ... It found that the treatments have led to significant improvements in weight loss and ... efforts. It also noted very few problematic results relating to the treatment. Beverly Hills ...
(Date:2/20/2017)... Ill. (PRWEB) , ... February 20, 2017 , ... ... to reduce the rate at which women are called back for additional examinations ... journal Radiology . , In 2011, the U.S. Food and Drug Administration ...
Breaking Medicine News(10 mins):
(Date:2/21/2017)... BANGALORE , February 21, 2017 ... Appropriate Technology for Adoption by Plastic Industry  ... STEER, ... and functionalise materials in the fields of plastics, pharmaceuticals, ... collaboration with Merck KGaA, Darmstadt, Germany ...
(Date:2/21/2017)... 21, 2017 ... new imaging solution that connects Lexmark multifunction printers (MFPs) ... the world,s leading scanning and indexing software solutions for ... hospitals to use a Lexmark MFP at the point ... workflow, helping facilities reach HIMSS Stage 7 ...
(Date:2/21/2017)... Feb. 21, 2017  International Isotopes Inc. (OTCQB: INIS) ... placement with certain investors for approximately $3.4 million of ... Series C Convertible Redeemable Preferred Stock (the "Series C ... annual rate of 6% and is convertible into common ... use the proceeds for operating capital, to pay off ...
Breaking Medicine Technology: