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UCAN Selects Defran Systems to Support its Wide Range of Youth and Family Programs

New York, NY (PRWEB) December 04, 2012

UCAN, a leading Chicago-based, multi-faceted social service agency which offers children, teenagers and families the support and skills necessary to break cycles of abuse and neglect, today announced it has selected Defran as its electronic health record (EHR) vendor of choice. UCAN provides a wide range of human services in the areas of youth development, violence prevention as well as traditional child welfare programs to its community and chose Defran’s flexible EHR and financial management solution to meet their unique needs.

UCAN began their software evaluation last year seeking a flexible solution with automated and streamlined billing processes to replace their homegrown system. Since they maintain a large network of services for children and have a specific set of billing needs, they were particularly interested in Defran’s robust EHR and financial management system. Working closely with Defran’s solution experts enabled UCAN to become develop in-depth system knowledge to inform their software selection.

“We offer a wide variety of programs, from managing our therapeutic youth home and working with foster families to comprehensive education and violence prevention services,” Thomas Vanden Berk, chief executive officer, UCAN. “As a result, we have a number of diverse billing methodologies we are contractually obligated to support. These include bed and attendance-based billing, traditional fee-for-service billing and billing for a network of collaborative partners that creates a unique set of challenges. Defran was the perfect fit for our complex set of needs.”

“Defran’s solution will also benefit our IT staff,” added Vanden Berk. “Their full-featured offering, cloud hosting options and robust reporting functionality ensure we can outsource much of the day-to-day technical and administrative upkeep, giving our IT staff the time to proactively implement new ideas and improve our business processes.”

“We are pleased UCAN has decided to partner with Defran,” said Greg Travis, vice president of sales, Defran Systems. “It’s not an easy task to juggle numerous contracts and billing methodologies, and we’ve built our solutions to help organizations such as UCAN tackle these types of challenges. We look forward to introducing them to the remainder of the Defran customer community and ensuring a smooth implementation.”

About UCAN

UCAN is a multi-faceted social service agency whose mission is to offer children and families the support and skills necessary to break cycles of abuse and neglect by striving to build strong youth and families through compassionate healing, education and empowerment. UCAN’s priorities are advanced through a network of community-based initiatives focusing on out-of-home care, community collaboration, education and counseling. This network provides a continuum of care to ensure that clients receive the highest quality treatment without having to make often-difficult transitions to other providers. In FY 2011, UCAN programs served 13,500 children, youth and families. Please visit

About Defran Systems, Inc.
Defran Systems, Inc. is a leading developer of single solution case, clinical and financial management software for the Human and Social Services Industries. The company’s web-based, flexible and reliable enterprise-wide software supports more than 2200 human services facilities in the United States including Behavioral Health, Mental Health, Foster Care, Child Welfare, Developmental Disabilities, Substance Abuse and other specialized programs. Defran’s electronic health system is a completely integrated EHR/EMR and AR/AP sub-ledger system that includes a host of productivity aids that are unmatched in the industry. Defran Systems, Inc. is ONC-ATCB 2011/2012 certified and is considered a leading innovator in software development for organizations that operate programs across the full continuum of care. For more information about Defran Systems, visit

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