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U.S. Healthcare BPO Market worth $141.7 Billion By 2018

(PRWEB) August 15, 2013

The ”U.S. Healthcare BPO Market - Payer (Claims Processing, HR Services, and Finance and Accounts), Provider (Medical Billing and Coding), and Pharmaceutical (Clinical Trials, Contract Manufacturing, and Non-Clinical Services) - Trends and Global Forecasts to 2018 ”, analyzes and studies the major market drivers, restraints, and opportunities in the U.S.


  • 26 Market Data Tables
  • 36 Figures
  • 259 pages and in-depth Table Of Content on "U.S. Healthcare BPO Market"

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This report studies the U.S. healthcare BPO market for payer, provider, and pharmaceutical outsourcing for the forecast period 2013 – 2018.

With the ever-changing landscape of the U.S. healthcare system, the U.S. healthcare BPO market is undergoing a significant transformation. The U.S. healthcare payer, provider, and pharmaceutical outsourcing markets are valued at $11.1 billion, $6.8 billion, and $65.6 billion, respectively, in the year 2013.

The U.S. healthcare payer market has been greatly impacted by the introduction of the Patient Protection and Affordable Care Act (PPACA). This market is particularly driven by claims processing services. As the act expanded insurance access to more than 30 million U.S. citizens, the increased claims processing workload led to large-scale outsourcing of these services by payers.

The pivotal factors driving the growth of the U.S. healthcare provider outsourcing market include the ICD-10 conversion reform and the shortage of skilled personnel, particularly medical coders in the U.S. The demand for outsourced services in the U.S. pharmaceutical industry has increased immensely over the years as pharmaceutical companies are adopting various strategies like downsizing and consolidation of infrastructure in response to a sharp global economic downturn.

The players in the payer and provider outsourcing market are

  • Accenture (Ireland)
  • Medusind (U.S.)
  • GeBBS Healthcare (U.S.)
  • Genpact Limited (Bermuda), among others.

Some of the CMOs in the Market are:

  • Lonza (Switzerland)
  • Catalent (U.S.)
  • Boehringer Ingelheim (Germany)
  • DSM Pharma (U.S.)

Some of the Players in the CRO space are:

  • Quintiles (U.S.)
  • Covance (U.S.)
  • PPD (U.S.)
  • Parexel (U.S.)
  • Charles Rivers Laboratories (U.S.).

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