TriWest Executive Advisory Board Marks Its ...(hose we are honored and privileged toser...),Health

"In the customer service area, where the board members make their biggest contributions, they have been helpful in confirming moves that TriWest is in the process of making, such as our Web site, the automated telephone system, and engaging with our Board of Directors on key new projects and initiatives," said EAB Chairman, Dr. Jim Sears.

Under its charter, the EAB is responsible for:

-- Presenting TRICARE beneficiaries' views and issues to TriWest

-- Furthering EAB members understanding of TriWest's mission, vision,

values, strategic focus, organization and operation

-- Providing TriWest with input as requested into defined programs,

projects, issues and opportunities

-- Furthering TriWest's understanding of its external environment

-- Facilitating TriWest's ability to respond to environmental needs and

pressures

-- Providing guidance to TriWest's leadership in the fulfillment of its

responsibilities to its multiple customers as the TRICARE West Region

Managed Care Support Contractor

-- Working with TriWest for the betterment of the TRICARE program

"It is vital that TRICARE beneficiaries have a voice in the system and know about the benefits and services available to them, and I am pleased that TriWest is reaching out to seek the advice of various stakeholders in the Military Health System," said EAB member Mary Jo Myers.

"TriWest has worked closely with the EAB to deliver on their mission to provide the highest quality customer service and access to quality health care," said EAB member LTG Ronald Blanck USA (Ret.) "I feel privileged to serve among this core group of advisors that represent the needs an interests of millions of TRICARE beneficiaries."

About TriWest

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