Navigation Links
Trenita Ward Named Vice President, California Member Service Call Centers for Kaiser Permanente

OAKLAND, Calif., April 23 /PRNewswire/ -- Kaiser Permanente has announced the promotion of Trenita Ward to vice president, California Member Service Call Centers. Ward previously served as director, California Member Service Call Centers. She joined Kaiser Permanente in 1988.

In her role, Ward is responsible for overseeing Kaiser Permanente's California Member Service Call Centers in Stockton and Corona. These locations include more than 700 employees answering a wide variety of telephone inquiries -- more than 8 million per year -- from current and prospective Kaiser Permanente California members about enrollment, benefits, products, coverage, facility information, and available services.

Ward reports to Jerry Coy, senior vice president, Customer Service & Program Management.

"Trenita Ward's promotion recognizes her valuable contributions to Kaiser Permanente, providing leadership for important customer-facing functions," said Coy. "In her 20 years with KP, Trenita has continuously displayed strong execution skills. She has built a culture of service excellence and always does her part to ensure that KP's members and customers get the help they need."

During her first seven years at Kaiser Permanente, Ward held a variety of positions in the Southern California Region's Membership Accounting area. In 1995, Ward was a member of the team that opened the original Southern California Member Service Call Center in Corona. At the Member Service Call Center, she began as a team manager and later became a training manager, operations manager, call center manager and then director. Ward became statewide director for the California Member Service Call Centers in 2004.

Ward's office is located at Kaiser Permanente's Member Service Call Center site in Corona, CA. She holds a Bachelor of Arts degree in psychology from California State University, San Bernardino.

About Kaiser Permanente

Kaiser Permanente is America's leading integrated health plan. Founded in 1945, it is a not-for-profit, group practice program headquartered in Oakland, Calif. Kaiser Permanente serves 8.7 million members in nine states and the District of Columbia. Today it encompasses the not-for-profit Kaiser Foundation Health Plan, Inc., Kaiser Foundation Hospitals and their subsidiaries, and the for-profit Permanente Medical Groups. Nationwide, Kaiser Permanente includes approximately 159,000 technical, administrative and clerical employees and caregivers, and 13,000 physicians representing all specialties. For more Kaiser Permanente news, visit the KP News Center at:

SOURCE Kaiser Permanente
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. WeissComm Partners Named Healthcare Agency of the Year
2. Mental Health Prescription Program Named Winner in URACs Best Practices in Consumer Empowerment and Protection Awards
3. Doug Burcin and Donna Murphy Named Advertising Persons of the Year
4. Jenni Schaefer, Motivational Speaker, Author Named National Eating Disorders Association (NEDA) Ambassador
5. Laura Loughridge Wargo Named Chief Development Officer for American Red Cross - Southeastern Michigan Chapter
6. Agito Networks Named Finalist for Red Herring North America 100 Award out of More Than 800 Companies
7. Maria Sainz Named President and CEO of Concentric Medical
8. Muneo Takashi Named Chief Executive Director of Japans Midwest Trade Office
9. Providence Saint Joseph Medical Named LA Countys Third Primary Stroke Center
10. Daniel Corcoran named President of Anthem Blue Cross and Blue Shield in Maine
11. New York infection prevention expert named recipient of Carole DeMille Award
Post Your Comments:
(Date:12/1/2015)... ... 01, 2015 , ... PartnerTech , a leader in ... since 2008. Gary Bruce, President of PartnerTech North America, currently serves as Director ... amount of time in Sweden since joining PartnerTech based in Malmo, Sweden. He ...
(Date:12/1/2015)... ... December 01, 2015 , ... Dr. Arash ... Modern Man for 2015. , Angeleno Magazine is a division of Modern ... in 1994, Modern Luxury includes more than 50 magazine titles across 15 major ...
(Date:11/30/2015)... ... 30, 2015 , ... Third Molar SEO , one ... officially launched a sleek, mobile-ready and user-centric redesigned website. , Vivek Srivastava, founder ... outlines the benefits that its SEO services provide to dentists and why Third ...
(Date:11/30/2015)... & Caicos Islands, BWI (PRWEB) , ... December 01, 2015 , ... ... 2015. Recently Caribbean Journal, one of the leading digital news sites highlighting Caribbean ... top reason? The weather. While much of North America shivers under chilly grey ...
(Date:11/30/2015)... ... December 01, 2015 , ... The National ... 2015-2016 inductee into its VIP Woman of the Year Circle. She is recognized ... networking organization exclusively for professional women, boasting 850,000 members and over 200 operating ...
Breaking Medicine News(10 mins):
(Date:11/30/2015)... RATON, Fla. , Nov. 30, 2015   ... (the Institute) announced today that it has finalized ... device start-up company with technology developed at Florida State ... publicly-funded research, and bridges early funding gaps for companies ... and research institutions. --> ...
(Date:11/30/2015)... Ended 30 September 2015 2014RestatedChange%Turnover 545,575 , 518,852 , 5.2 ... 384,242 , 9.8 Hospital Management Service Income ... (18.3) Medical Insurance Administration Service Income , 2,780 ... Accessories Sales , 89,645 , 94,580 ... , 2,917 , (3.3) Gross Profit ...
(Date:11/30/2015)... -- PTS Diagnostics, the U.S.-based manufacturer of point-of-care biometric testing ... systems, and PTS Detect™ cotinine systems, has announced ... propel the company into the mHealth market. ... . The technology is a system that interfaces with ... tablets, and uses test strip technology already developed by ...
Breaking Medicine Technology: