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Transforming Care Together Initiative at Charleston Area Medical Center Increases Time Spent on Patient Care at the Bedside
Date:7/22/2009

BALTIMORE, July 22 /PRNewswire/ -- An efficiency initiative at Charleston Area Medical Center (CAMC) is increasing the time nurses spend caring for patients and directly contributing to better overall patient care, reduced costs and decreased hospital-created illness.

The process improvement program, Transforming Care Together, initiated in September in conjunction with RWD(R) Healthcare, has increased patient care time at CAMC's Trauma Unit. With nurses spending more time caring for patients at the bedside, pressure ulcers - also known as bedsores - have been reduced to zero for the last two quarters, which used to be as high as seven percent within the unit. Patients unable to change position in bed are at increased risk for bedsores, which may lead to complications due to infection.

In addition, as a result of implementing this initiative, staff turnover has significantly decreased from 33.8 percent to 12.9 percent. Coupled with a 28 percent reduction in overtime, the hospital has achieved a cost savings of $240,000.

"Nurse turnover is always a concern because it interrupts the flow of patient care and requires an additional investment on the hospital's part in recruiting and training new nurses," said Glenn Crotty, Jr., M.D., FACP, executive vice president and chief operating officer of the Charleston Area Medical Center. "Working with RWD, our nurses are helping themselves make more time to spend with patients. That directly impacts staff satisfaction and keeps our team motivated and positive."

To achieve increased patient care time, RWD consultants are working with CAMC staff to identify critical administrative tasks that could be completed more efficiently. Using pedometers to measure how many steps nurses are taking during their daily routines, RWD and the Transforming Care Together team are identifying ways nurses could save time by
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SOURCE RWD Healthcare
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