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Top Twenty Health Plan Websites Named by TheRatingsGuy.com
Date:9/24/2007

The Ratings Guy awards twenty great websites with its newest category ...

Great Consumer Driven Health Plan Websites

PHILADELPHIA, Sept. 24 /PRNewswire/ -- TheRatingsGuy.com announced today at the HealthContent'07 Conference in Philadelphia, the recognition of the Nation's Top 20 Health Plan websites. The websites were selected from an analysis of data using the Healthcare Market Guide, and a syndicated research database just released from National Research Corporation, made available to The Ratings Guy. The database is constructed from consumer responses in a health care survey panel of 200,000 households that represent the top 190 major metropolitan markets in the U.S. Households were asked about their level of satisfaction with their own health plan's website, and the plans with the highest mean scores led to the nomination process. The Ratings Guy reviewed each website and selected those that meet its own criteria for trust, quality, and user experience.

In all, 230 health plans were named by consumers and considered, including HMOs, PPOs, POS, FFS, and other non-specified plan types. Consumers were asked in their evaluation of their plan's website to consider the following: ability to check claim status on-line, on-line physician directory, clinical quality ratings for physicians, patient satisfaction ratings for physicians, cost of services provided by physicians, clinical quality ratings for hospitals, patient satisfaction ratings for hospitals, cost of services provided by hospitals, treatment options for different conditions, and health communities to share information. Each criterion was rated uniquely for each health plan.

Overall, consumers report that their health plan website utilization is highest with on-line physician directories, followed by checking claims status on-line and researching treatment options for different conditions. The least utilized functionality is with on-line health communities used to share information.

The announcement includes the naming of twenty award-winning websites, found at http://www.TheRatingsGuy.com. The consumer-nominated great websites incorporate unique and functional resources about a variety of services. Independent researchers who recognize resources that delivered high quality consumer content further reviewed the Websites.

The Top 20 Health Plan Websites can be found in alphabetical order at http://www.TheRatingsGuy.com.

The Ratings Guy has recognized websites in order to help consumers find the great sites sooner. Personal experience with the websites helps consumers find superior, safe and reliable information websites that meet or exceed high standards.

"Health care is a huge industry with many special interests. Letting consumers tell us who and what they preferred most is the ultimate litmus test for improving consumer-driven functionality in any service industry," said John Morrow, founder of TheRatingsGuy.com. "We only looked at website preferences, but the database from National Research Corporation covers an array of consumer preferences across a variety of provider settings including consumer preference for hospital reputation and image, clinic locations, medical specialty preferences, branding, influencers for engaging health care consumers, experience with service lines, insurance selection, coverage and satisfaction to name just a few attributes," he added. "We hope our recognition of the consumer nominated Top 20 Health Plan Websites will set new standards for the consumer-driven health care industry to follow."

The Ratings Guy was developed by a team, experienced in the consumer research and ratings field. The company reviews and rates websites across an array of popular consumer lifestyle categories including: health, travel, house & home, pets, food, kids, shopping, and more. The Ratings Guy is an independent and objective resource, supported by research librarians and researchers (the original search engines) who seek to identify the very best Web resources. The company uses a proprietary review methodology to test sites against its own benchmarks for transparency, accuracy, timeliness, functionality, trust, and usefulness. For more information about all of the lifestyle categories visit The Ratings Guy.

Contact:

John Morrow, Principal

The Ratings Guy, LLC

Tel: 207-338-0440

Fax: 207-636-8060

TheRatingsGuy.com.

Electronic Media Kit: http://www.theratingsguy.com/PressKit/presskit.html


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SOURCE The Ratings Guy
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