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Top-Performing Healthcare Software and Services Companies Announced

Software company Epic leads a select group of "Best in KLAS" vendors

Orem, Utah (PRWEB) December 15, 2008 -- Market research firm KLAS today released its annual rankings of the best-performing healthcare software and services vendors. Top-ranked companies in more than two dozen categories -- covering electronic medical records, cardiology systems, application hosting and many others -- have earned the 2008 Best in KLAS distinction, signifying their leadership in meeting customer expectations.

Based on evaluations submitted by thousands of healthcare providers throughout the United States and Canada, KLAS rankings measure a vendor's performance in areas like product quality, implementation, and service and support. A Best in KLAS award is reserved for the top-rated companies in a select group of the largest and most impactful market segments.

"Since 1998, the Top 20 Best in KLAS Awards report has been shining a light on the performance of vendors throughout the healthcare industry," said KLAS President Adam Gale. "Today the objective of the report remains the same: to help healthcare providers make informed decisions, whether they're looking to buy technology, review a current vendor, validate an operational decision or determine the right products to remain after a merger. With detailed analysis of literally hundreds of healthcare IT products and services, the 2008 Top 20 Best in KLAS Awards report is a guide designed to help providers learn from the experiences of their peers and make the right choices for their organizations."

Following is a list of the 2008 Best in KLAS vendors:

Software Best in KLAS Winners

Acute Care EMR - Epic EpicCare Inpatient   
Ambulatory EMR (Over 100 Physicians) - Epic EpicCare Ambulatory   
Ambulatory EMR (26-100 Physicians) - Allscripts Enterprise EHR (TouchWorks)   
Ambulatory EMR (6-25 Physicians) - Greenway Medical PrimeSuite Chart   
Ambulatory EMR (2-5 Physicians) - Greenway Medical PrimeSuite Chart   
Cardiology - Digisonics Digiview   
Community HIS - McKesson Paragon   
Decision Support - Business - Eclipsys Sunrise EPSi Decision Support   
Document Management and Imaging - MedPlus ChartMaxx   
Emergency Department - Wellsoft EDIS   
Enterprise Scheduling - USA RMS   
Financial/ERP - McKesson Pathways Fin./Materials/HR Mgr   
Homecare - McKesson Horizon Homecare
Laboratory - Siemens Novius Lab
PACS - GE Centricity PACS-IW (Dynamic Imaging)
Patient Accounting and Patient Management - Epic Resolute Hospital Billing
Pharmacy - Epic EpicRx Inpatient
Practice Management (Over 100 Physicians) - Epic Resolute/Prelude/Cadence
Practice Management (26-100 Physicians) - athenahealth
Practice Management (6-25 Physicians) - Greenway Medical PrimeSuite Practice
Practice Management (2-5 Physicians) - athenahealth
Radiology - Epic Radiant
Speech Recognition - Nuance eScription
Surgery Management - USA ORMS

Professional Services Best in KLAS Winners

Application Hosting (CIS/ERP/HIS) - NaviSite   
Clearinghouse Services - Navicure   
Clinical Implementation Principal - Perot Systems   
Clinical Implementation Supportive - Coastal Healthcare Consulting   
Financial ERP Implementation - ACS   
IT Outsourcing (Extensive) - CareTech
Outsourced Transcription - Transcend Services Inc.
Planning and Assessment - Impact Advisors
Revenue Cycle Transformation - Deloitte Consulting
Technical Services - Orchestrate Healthcare

In addition to recognizing the Best in KLAS honorees, the 2008 Top 20 Best in KLAS Awards report also highlights the highest-performing healthcare vendors across all market segments, known as the Top 20. This year Epic was rated number one among software vendors, while Hayes Management topped the list of services firms. Other highly rated vendors include 3M, FUJIFILM, Sunquest and CTGHS.

The 2008 Top 20 Best in KLAS Awards report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit

About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS' mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to, email marketing at KLASresearch dot com, or call 1-800-920-4109 to speak with a KLAS representative.

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