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Top Nutritional Supplement Online Retailer, iHerb.com, Selects AlertSite for Web Site Performance Monitoring
Date:2/26/2008

COCONUT CREEK, Fla., Feb. 26 /PRNewswire/ -- AlertSite(R), a leading provider of web site performance management solutions that help businesses ensure optimum web experiences for their customers, announced today that iHerb.com has chosen AlertSite for its web site monitoring service. iHerb.com is a major online retailer of brand name nutritional supplements for the consumer and was recently name by ConsumerLab.com as the #1 Online Supplement Retailer, based on customer satisfaction.

In addition to monitoring its web site for availability, AlertSite's business transaction technology DejaClick(TM) will monitor transaction response times around the world from regions that include Hong Kong, London, Tokyo, Ft. Lauderdale and Singapore. "DejaClick is extremely beneficial to us because these regions all operate on different networks and this measures our transaction response time instantly and globally," said Donald Naber, IT Manager for iHerb.com. "AlertSite saves us valuable time and money because it allows us to immediately diagnose a problem within a network and get it solved quickly."

AlertSite's Business Transaction Monitor with DejaClick is the first inside-the-browser transaction record and playback system that employs TrueUser(TM) browser content capture to monitor web application performance. It provides a true-to-life web experience that observes the web page content from the perspective of the desktop user.

"iHerb.com is a global leader in the natural herbal supplement industry, thanks in part to their dedication to delivering the best customer service possible and that includes delivering top web site performance for their customers," said Ken Gross, President and CEO of AlertSite. "It's another example of an industry leader relying on DejaClick to improve their customers' online experience."

iHerb.com is a world-class online store, supplying a vast selection of brand name natural products. Founded in 1997, iHerb has strived to enhance the online shopping experience providing the best overall value for natural products through "e-simplicity." iHerb's success and very existence is dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers. http://www.iHerb.com

AlertSite is a leading provider of web performance management solutions that ensure a customer's web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user web experience, including Rooms To Go, Purina Mills, Sierra Trading Post and Vermont Teddy Bear. http://www.AlertSite.com.

Contact: M.J. Safra

954-312-0188 ext. 238

msafra@alertsite.com


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SOURCE AlertSite
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