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Tools4ever Announces a New Connection Between UMRA, Cisco Call Manager and Cisco Unity Unified Communications Systems
Date:9/30/2013

Lynbrook, NY (PRWEB) September 30, 2013

Tools4ever, the market leader in Identity and Access Management solutions, is pleased to announce the ability to connect Cisco Unity and Call Manager with our User Management Resource Administrator (UMRA).

Recently, South Kitsap School District, a customer of Tools4ever since 2010, implemented UMRA’s new Cisco connectors to successfully manage the district’s 1,100 telephone handsets and voicemail accounts. UMRA also manages their 1,200 staff members’ and 9,500 students’ network accounts and credentials. With thousands of student entering and leaving each year, what was previously a daunting, manual and time consuming task is now fully automated by the UMRA engine. The preprogrammed tasks are run at scheduled intervals and on demand throughout the day as needed. A few of the automated Cisco tasks are assigning users to phones, updating caller ID display names, creating voice mailboxes, resetting PIN numbers and gently deactivating accounts when a user leaves the district. The most powerful of the automated account tasks include the synchronization of usernames and passwords with the school’s primary information system, Google and now Cisco.

Dean Wiech, Managing Director of Tools4ever-East commented, “The addition of the Cisco connector for South Kitsap is a great example of listening to our customers and striving to meet their needs. We were able to quickly and cost efficiently deliver a solution that saved them time and eliminated a potential for errors.”

Derry Lyons, Director, Information Technology Services said, “The Cisco Connector suite extends and rounds out the work we’re already doing with UMRA. It empowers our schools and departments to make the changes they need, on their timeline, while helping us enforce security policies for staff that have left the organization.”

To learn more about the Cisco connector at South Kitsap, visit:

Source: PRWeb
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