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Thomson Healthcare's Clinical Xpert Navigator Tops KLAS Annual Performance Ranking in Mobile Data Systems for Sixth Consecutive Year
Date:2/12/2008

STAMFORD, Conn., Feb. 12 /PRNewswire/ -- Thomson Healthcare, the leading provider of integrated decision support solutions that assist healthcare organizations in their efforts to improve clinical and business performance, announced that its Clinical Xpert Navigator solution has been recognized as the Category Leader for Mobile Data Systems in the "Top 20: 2007 Year-End Best in KLAS" report released in December 2007.

For the sixth year in a row, Thomson Healthcare's Clinical Xpert Navigator (MercuryMD MData Mobile) has been ranked number one in the Mobile Data System category. The continued dominance of the category reflects Thomson Healthcare's continued commitment to quality and customer satisfaction, and is the result of customers' satisfaction and confidence in the solution.

Clinical Xpert Navigator scored 93 percent on key business indicators such as "core to IS plan," "would buy again," and "keeps promises." More than three-quarters of customers surveyed ranked Thomson Healthcare as "client's best vendor." In addition, the solution scored 8.19 out of a possible 9 on performance indicators around expectations, including "value of the investment to customers" and "overall quality."

"Our dominance in this category is a reflection of our commitment to customer service and quality," said Terry Cameron, executive vice president for provider decision support. "We have added support for the BlackBerry platform and redesigned our desktop interface, and we continue to expand the capabilities of our Clinical Xpert Navigator solution. Among the factors that differentiate Thomson Healthcare is our willingness to listen to our customers and deliver solutions that go well beyond their immediate needs. The confidence our customers have in our solutions has made us a category winner year after year."

In compiling the report, KLAS monitors vendor performance through the participation of thousands of healthcare organizations. This process inclu
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SOURCE Thomson Healthcare
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