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The Risk Management and Patient Safety Institute Announces Agreement With Pioneering Health Care Simulation Organization, PSO One

Led by Aviation and Medical Experts, PSO One Provides Proven Tool for

Improving Patient Safety

LANSING, Mich., Sept. 3 /PRNewswire/ -- The Risk Management and Patient Safety Institute (RM&PSI), a national leader in clinical risk management practices and patient safety programs for health care institutions and providers, today announced a partnership with Battle Creek, Mich.-based PSO One, a pioneer in the development and use of onsite ("in-situ") simulation training experiences for hospitals.

PSO One was born out of the Center of Excellence for Simulation Research at Western Michigan University and seeks to bring the life-like simulation techniques and philosophies widely used in aviation to health care. PSO One is led by Dr. William Hamman, M.D., Ph.D., a doctor and pilot and former manager of human factors and risk assessment for United Airlines. A clinician for 15 years, Hamman is also a 30-year aviation veteran, currently serving as an international captain for United Airlines. Before resuming his piloting position, Hamman was a leader in the industry in applying risk analysis processes to airline operations. Through his research, Hamman has established a reputation as one of the foremost experts on the science of simulation tools and evaluation.

PSO One creates simulation experiences for hospitals based on the principles of the simulation drills utilized by airlines and the FAA to certify and train entire flight teams in a number of complex, team-focused scenarios. In fact, "in-situ" means in place, in the natural or original setting. For health care institutions, this means the simulations focus on team and technical competencies, which take place in the actual hospital setting (i.e. the hospital or a specific department), not in a lab environment, and must involve actual health care teams across many disciplines.

Each scenario PSO One creates is complex, focusing on both teamwork and technical skill, but not individual performance. Each simulation exercise typically involves high-tech, life-like simulator mannequins, as well as actors playing a number of roles from patient to "distracter." The simulation may take the team from the emergency department, through radiology and up to surgery, with many plausible scenarios along the way. Each exercise is videotaped and immediately analyzed following the drill in a debrief session with PSO One leaders and participants.

"Because the simulation is done in the actual hospital setting, it is a much more psychologically engaging learning experience," said Dr. William Hamman, president, PSO One. "At the same time, it also allows us to identify, diagnose and correct the so-called latent environmental threats to safety, like the nurse who has to turn her attention away from a critical patient to fumble through a drawer searching for the medical device she needs. These are common threats to patient safety that can only be uncovered, with no risk of actual harm, in this type of onsite simulation experience."

The PSO One research team has conducted more than 30 in-situ simulation exercises throughout the nation in hospitals ranging from small and rural to top-tier health systems. Through its partnership with The RM&PSI, PSO One can benefit from the Institute's national presence and team of patient safety experts to conduct these highly specialized exercises. In turn, The RM&PSI will be able to offer hospitals and health systems across the country a proven tool to positively impact patient safety.

"The partnership with PSO One couldn't be timelier or a better fit with our organization," said Karol Wareck, The RM&PSI group vice president. "What PSO One is doing is truly groundbreaking compared to current lab-based simulation training offered to health care teams outside the actual patient care delivery arena. Not only are they testing technical skills, they are analyzing the teamwork and the environmental factors that are more often the cause of medical errors or patient injury or death. I am certain PSO One will be a driving force in revolutionizing training and patient safety in hospitals."

The agreement with PSO One establishes The RM&PSI as a marketer to hospitals and health systems for non-research-focused in-situ simulation throughout the United States. The RM&PSI will also collaborate with PSO One to provide qualified professional staff for simulation engagements.

About RM&PSI

The Risk Management and Patient Safety Institute (RM&PSI), a subsidiary of FinCor Holdings Inc., is a leader in helping health care providers and institutions with clinical risk reduction, quality patient outcomes, education and claims management. For more information, go to

About PSO One Inc

Through the use of strategically designed scenarios and advanced simulation devices, Patient Safety Organization One (PSO One), can replicate real-world situations to evaluate systems, processes and team behaviors in health care organizations. While other organizations can merely observe situations that happen to occur in the health care institution, PSO One can trigger situations that will force health care teams and the corresponding health care systems to function in emergent and critical scenarios without the stress of being a real patient.

About FinCor Holdings

Through its subsidiaries -- FinCor Solutions, The Risk Management and Patient Safety Institute, MHA Insurance Company, Washington Casualty Company and Capital Risk Solutions -- FinCor Holdings Inc. provides industry-leading insurance products and support services, including medical professional liability insurance, workers' compensation insurance and risk management solutions to clients nationally. With its years of experience focusing on financial loss protection and clinical risk reduction, FinCor Holdings has built an outstanding reputation for serving the needs of the health care industry. For more information, visit

SOURCE Risk Management and Patient Safety Institute
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