Navigation Links
The NHS to Improve Patient Care by Better Engaging Staff
Date:12/7/2009

LONDON, Dec. 7 /PRNewswire/ -- The National Health Service (NHS), which manages 500 hospitals and over 1.5 million people in the UK, understands the value of an engaged staff: healthier and happier patients. As part of an ongoing initiative to improve the value of care, many NHS hospitals are teaming up with international staff engagement specialists, the O.C. Tanner Company, to train hospital leaders.

"Staff engagement is essential to meeting the financial challenges facing the NHS," said Steven Weeks, policy manager for NHS Employers, an organisation that works with NHS trusts on workforce issues. "We hope to offer practical tools to help managers strengthen the engagement of their staff and, as a result, take better care of their patients."

This summer, NHS Employers hosted a series of round-table workshops for trust leaders on engagement. International staff recognition company O.C. Tanner presented research from a Towers Perrin study on global recognition that shows a powerful link between highly motivated health care providers and patient satisfaction. According to O.C. Tanner, engaged staff are 12 per cent better at interacting with hospital patrons, and their patients have fewer incidences of infections, pressure sores, and resident falls. NHS Employers and O.C. Tanner published a Briefing in November with further insights into these studies.

"We're extremely impressed with the NHS' dedication and unwavering commitment to improving clinical quality through strengthening the engagement and well-being of their staff," said Michelle M. Smith, Vice President of Business Development for O.C. Tanner. "Engaged staff are more productive, less prone to absenteeism, better at caring for and satisfying patients and less likely to leave."

One trust within the NHS that has partnered directly with O.C. Tanner to improve staff engagement is Princess Alexandra Hospital. As part of a customised service award programme, staff can nominate colleagues for demonstrating exceptional performance and offer them a selection of gifts that act as a symbol and reminder of their achievement. The trust similarly recognises important staff milestones and outstanding service to the organisation. Already seeing the positive impact on their staff, Princess Alexandra plans to launch an additional recognition programme late December.

"There's a renewed sense of pride within our organisation," said Alan Farmer, workforce director for Princess Alexandra Hospital. "We're very open about celebrating our champions and successes, and through recognising the contribution our staff make in providing a good patient experience, we've seen a significant improvement in the overall quality of our care."

NHS Employers and O.C. Tanner plan to continue providing information, tools and resources to instruct leaders on how to engage staff at a conference in June 2010.

About NHS Employers

NHS Employers represents trusts in England on workforce issues and helps employers to ensure the NHS is a place where people want to work. The NHS workforce is at the heart of quality patient care and we believe that employers must drive the workforce agenda. We work with employers to reflect their views and act on their behalf. NHS Employers is part of the NHS Confederation.

About O.C. Tanner

Founded 80 years ago with a philosophy that people are at the heart of any organisation, O.C. Tanner trains companies to recognise the great work of their staff, in addition to designing and manufacturing staff awards. O.C. Tanner Europe continues to build up a reputation as the leader in the staff recognition market in the UK.

SOURCE National Health Service; O.C. Tanner


'/>"/>
SOURCE National Health Service; O.C. Tanner
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Vision restoration therapy shown to improve brain activity in brain injured patients
2. Broad-based group of physicians calls for improvement in stroke treatment
3. Frequent Prostate Screens Fail to Improve Aggressive Cancer Diagnoses
4. Pill box organizers increase HIV patients adherence and improve viral suppression
5. Treating depression may improve recovery of heart rate variability following coronary syndromes
6. Study Demonstrates Marteks Algal DHA Oil Improves Blood Triglyceride Lipid Levels
7. AWWA, National Association of Water and Sanitation of Mexico, Agree to Share Expertise and Resources for Improved Water Supply
8. Exercise and yoga improves quality of life in women with early-stage breast cancer
9. QI projects may -- or may not -- improve patient safety and outcomes
10. National Association for Sport and Physical Education Partners with S&S Worldwide to Help Improve Childrens Fitness
11. MedQuist Re-launches New, Improved Web Site
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/6/2016)... ... 06, 2016 , ... From May 4 to 6, EarQ and ... opportunity to learn more about Signia’s technology and the successful business and marketing techniques ... priority to see practices succeed in this highly competitive industry,” said Ed Keller, president ...
(Date:5/6/2016)... Arizona (PRWEB) , ... May 06, 2016 , ... ... moved domains to Sleepopolis.com . , Since launching in September, 2014 Sleepopolis ... research and testing areas, which now include pillows, sheets, mattress toppers, bed frames, ...
(Date:5/6/2016)... , ... May 06, 2016 , ... ... online provider of career-focused education and corporate training, and the National Military Family ... to announce Maritza Aquino as the second full-tuition scholarship recipient of 2016. ...
(Date:5/6/2016)... ... May 06, 2016 , ... RowdMap, Inc. ... Cross BlueShield and Former Principal Deputy Administrator at Centers for Medicare and Medicaid ... Steve Ondra, MD, Chief Medical Officer at Health Care Service Corporation (Blue Cross ...
(Date:5/5/2016)... ... May 05, 2016 , ... Qrono Inc. , ... a development collaboration with the Australian critical medicine company, Phebra Pty Ltd. ... , LAI medicines can offer improved therapeutic benefits over oral formulations, including better ...
Breaking Medicine News(10 mins):
(Date:5/5/2016)... 2016 Research and Markets has announced ... in the USA"  report to their offering.  ,     (Logo: ... the current Positron Emission Tomography (PET) scanner and cyclotron ... market. Along with the current known number of PET ... , the report also contains a detailed breakdown of ...
(Date:5/5/2016)... 5, 2016 ... of the  "Europe Thrombocytopenia Market and ... to their offering.       ... ,The latest research Europe Thrombocytopenia Market ... provides comprehensive insights into Thrombocytopenia pipeline ...
(Date:5/4/2016)... Conn., May 4, 2016  Compass Diversified Holdings (NYSE: ... "Company"), an owner of leading middle market businesses, announced ... ended March 31, 2016. First Quarter 2016 ... and Reinvestment ("CAD" or "Cash Flow") of $13.6 million ... net loss of $15.0 million for the first quarter ...
Breaking Medicine Technology: