Navigation Links
The NHS to Improve Patient Care by Better Engaging Staff
Date:12/7/2009

LONDON, Dec. 7 /PRNewswire/ -- The National Health Service (NHS), which manages 500 hospitals and over 1.5 million people in the UK, understands the value of an engaged staff: healthier and happier patients. As part of an ongoing initiative to improve the value of care, many NHS hospitals are teaming up with international staff engagement specialists, the O.C. Tanner Company, to train hospital leaders.

"Staff engagement is essential to meeting the financial challenges facing the NHS," said Steven Weeks, policy manager for NHS Employers, an organisation that works with NHS trusts on workforce issues. "We hope to offer practical tools to help managers strengthen the engagement of their staff and, as a result, take better care of their patients."

This summer, NHS Employers hosted a series of round-table workshops for trust leaders on engagement. International staff recognition company O.C. Tanner presented research from a Towers Perrin study on global recognition that shows a powerful link between highly motivated health care providers and patient satisfaction. According to O.C. Tanner, engaged staff are 12 per cent better at interacting with hospital patrons, and their patients have fewer incidences of infections, pressure sores, and resident falls. NHS Employers and O.C. Tanner published a Briefing in November with further insights into these studies.

"We're extremely impressed with the NHS' dedication and unwavering commitment to improving clinical quality through strengthening the engagement and well-being of their staff," said Michelle M. Smith, Vice President of Business Development for O.C. Tanner. "Engaged staff are more productive, less prone to absenteeism, better at caring for and satisfying patients and less likely to leave."

One trust within the NHS that has partnered directly with O.C. Tanner to improve staff engagement is Princess Alexandra Hospital. As part of a customised service award programme, staff can nominate colleagues for demonstrating exceptional performance and offer them a selection of gifts that act as a symbol and reminder of their achievement. The trust similarly recognises important staff milestones and outstanding service to the organisation. Already seeing the positive impact on their staff, Princess Alexandra plans to launch an additional recognition programme late December.

"There's a renewed sense of pride within our organisation," said Alan Farmer, workforce director for Princess Alexandra Hospital. "We're very open about celebrating our champions and successes, and through recognising the contribution our staff make in providing a good patient experience, we've seen a significant improvement in the overall quality of our care."

NHS Employers and O.C. Tanner plan to continue providing information, tools and resources to instruct leaders on how to engage staff at a conference in June 2010.

About NHS Employers

NHS Employers represents trusts in England on workforce issues and helps employers to ensure the NHS is a place where people want to work. The NHS workforce is at the heart of quality patient care and we believe that employers must drive the workforce agenda. We work with employers to reflect their views and act on their behalf. NHS Employers is part of the NHS Confederation.

About O.C. Tanner

Founded 80 years ago with a philosophy that people are at the heart of any organisation, O.C. Tanner trains companies to recognise the great work of their staff, in addition to designing and manufacturing staff awards. O.C. Tanner Europe continues to build up a reputation as the leader in the staff recognition market in the UK.

SOURCE National Health Service; O.C. Tanner


'/>"/>
SOURCE National Health Service; O.C. Tanner
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Vision restoration therapy shown to improve brain activity in brain injured patients
2. Broad-based group of physicians calls for improvement in stroke treatment
3. Frequent Prostate Screens Fail to Improve Aggressive Cancer Diagnoses
4. Pill box organizers increase HIV patients adherence and improve viral suppression
5. Treating depression may improve recovery of heart rate variability following coronary syndromes
6. Study Demonstrates Marteks Algal DHA Oil Improves Blood Triglyceride Lipid Levels
7. AWWA, National Association of Water and Sanitation of Mexico, Agree to Share Expertise and Resources for Improved Water Supply
8. Exercise and yoga improves quality of life in women with early-stage breast cancer
9. QI projects may -- or may not -- improve patient safety and outcomes
10. National Association for Sport and Physical Education Partners with S&S Worldwide to Help Improve Childrens Fitness
11. MedQuist Re-launches New, Improved Web Site
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/12/2016)... ... February 12, 2016 , ... The law firm of Morrow, Morrow, ... The purpose of these scholarships is to encourage applicants to pursue a degree ... employment within these two parishes. , “We have available jobs in St. Landry ...
(Date:2/12/2016)... VA (PRWEB) , ... February 12, 2016 , ... CDRH Enforcement Trends: , Back to ... , As Winston Churchill said, “Those who don’t learn from history ... show what to expect when they come knocking this year. But that takes time. ...
(Date:2/12/2016)... Angeles, CA (PRWEB) , ... February 12, 2016 , ... ... With a hectic schedule, a demanding job, and no time to decompress, Rabinowitz found ... she dedicated herself to meditation for its impact on her life, implementing a 20-minute-per-day ...
(Date:2/12/2016)... Appleton, Wis. (PRWEB) , ... February 12, 2016 ... ... its second Lean Leadership Series at Zuckerberg San Francisco General Hospital on April ... to practice new behaviors and create new habits. The workshops cover a broad ...
(Date:2/12/2016)... ... February 12, 2016 , ... Fisher House Foundation Chairman ... John J. Lee, Nevada Military Support Alliance president Scott Bensing, and Peggy Kearns Director, ... VA Southern Nevada Healthcare System. This will be the first Fisher House in ...
Breaking Medicine News(10 mins):
(Date:2/12/2016)... N.J. , Feb. 12, 2016  Innophos Holdings, Inc. ... and nutritional specialty ingredients, today announced that it will host ... 10:00 am ET to discuss its fourth quarter and full ... --> The press release detailing fourth quarter and full ... after market close. --> ...
(Date:2/12/2016)... 2016 (Kanadische ... http://www.sedar.com ) und der Website ... --> http://www.sedar.com ) und ... abrufbar.    --> Telesta ... Konzernabschluss des zweiten Quartals und die ...
(Date:2/12/2016)... JOSE, Calif. , Feb. 12, 2016  SI-BONE, Inc., a ... System ® ("iFuse"), a minimally invasive surgical (MIS) device indicated ... that National Government Services, Inc. (NGS), the Medicare Administrative Contractor (MAC) ... Illinois , Maine , Massachusetts ... , New York , Rhode ...
Breaking Medicine Technology: