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The Highlands at Wyomissing Invests in Voice-Assisted Care to Take Excellence in Retirement Living to New Levels
Date:8/25/2008

Voice-assisted care to take quality of care, communication and productivity to new levels, while improving documentation accuracy for all residents and

all disciplines of care

PITTSBURGH, Aug. 25 /PRNewswire/ -- Vocollect Healthcare Systems, Inc. announces that The Highlands at Wyomissing, a continuing care retirement community located in Wyomissing, Pennsylvania, will deploy AccuNurse(R) voice- assisted care and take quality of care to new levels by enabling more proactive care and providing more time for direct resident care.

The Highlands will utilize voice-assisted care to enable dynamic, personalized, and interactive care throughout its nursing care program - shift-to-shift and caregiver-to-caregiver. By giving caregivers the capability to access resident care needs on-demand, complete paperwork simply by talking, and enhance care-team collaboration with Silent Paging(TM), The Highlands expects to achieve numerous performance gains.

According to Danielle Hammer, NHA, director of health services of The Highlands at Wyomissing, "We're always on the lookout for innovative ways to take quality of care to the next level, and technology is a key part of our strategic focus to help continuously improve resident care outcomes. AccuNurse is a one-of-a-kind solution that will enable us to achieve our goals of responding to resident needs in a timely way, maintaining a line of communication between our care team and enabling real-time flexibility so we can adapt to resident care needs on a daily basis - or even minute-by-minute, if necessary. With AccuNurse, we will not only improve outcomes, but will do so with dignity toward our residents, accuracy in our documentation, and accountability for the care we deliver 24x7 to all residents across all disciplines. We see voice-assisted care as a core component of achieving and maintaining a high standard of excellence throughout our community."

For the Highlands, AccuN
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SOURCE Vocollect Healthcare Systems
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