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The Doctors Company Provides Tips for Physicians to Minimize Risk While Practicing Medicine by Phone or E-mail
Date:1/21/2009

As telemedicine continues to increase in popularity, it is critical for physicians to understand potential risks when communicating with patients by e-mail or phone. The Doctors Company, the largest national insurer of physician and surgeon medical liability with 44,000 member physicians, has developed guidelines to help physicians successfully navigate telemedicine liability risks.

Napa, CA (Vocus) January 21, 2009 -- As telemedicine continues to increase in popularity, it is critical for physicians to understand potential risks when communicating with patients by e-mail or phone. The Doctors Company, the largest national insurer of physician and surgeon medical liability with 44,000 member physicians, has developed guidelines to help physicians successfully navigate telemedicine liability risks.

"Adopting telemedicine best practices is vital to enhancing quality of care while simultaneously decreasing liability exposures," said David B. Troxel, MD, medical director, The Doctors Company. "We strongly recommend that physicians educate themselves on the risks of telemedicine and implement safeguards that will help protect them from potential litigation."

Outlined below are some guidelines physicians should follow when treating patients by phone or e-mail:

Telephone Best Practices:

  • Inform patients in writing about when it is appropriate to seek telephone advice. Provide examples of the types of complaints, such as minor headaches, cuts, and bruises that may be adequately dealt with over the phone. Also, give exampl
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Source: PRWeb
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