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The Beryl Institute Announces Seven New Patient Experience Board Members
Date:7/31/2014

Dallas, Texas (PRWEB) July 31, 2014

The Beryl Institute announces three new members of its Patient Experience Executive Board and four new members of its Patient Experience Advisory Board, further strengthening its role as the global community of practice and premier thought leader on improving the patient experience in healthcare.

Executive board members are industry leaders who advise on strategy, growth opportunities and future plans, and provide valuable insight into market and industry trends. The advisory board provides input on the direction of the Institute. Members are current patient experience leaders or individuals with significant expertise in the area of service excellence or patient experience.

Joining the original nine healthcare leaders on the Patient Experience Executive Board, the new members include:

  •     Michael Bennick, M.D., M.A., FACP, Associate Chief of Medicine, Yale-New Haven Hospital, New Haven, Conn.
  •     Pam Guler, MHA, FACHE, VP Chief Patient Experience Officer, Adventist Health System, Altamonte Springs, Fla.
  •     Tony Padilla, Chief Experience Officer, UCLA Health System, Los Angeles, Cali.

Guler and Padilla previously served on the Patient Experience Advisory Board.

Joining the other 14 healthcare leaders on the Patient Experience Advisory Board, the new members include:

  •     Nicole Bailey, Director, Patient & Guest Experience, Laurel Regional Hospital, Laurel, Md.<
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