Navigation Links
The Beryl Companies Welcomes Three New Members to its Executive Advisory Council
Date:6/30/2009

DALLAS, June 30 /PRNewswire/ -- The Beryl Companies, the industry's leading healthcare exclusive call center, added three new members to its Executive Advisory Council: Terry Allison Rappuhn, Diane Appleyard, and Bridget Duffy, M.D. The highly regarded Executive Advisory Council is comprised of leaders from many of the nation's best-known and widely respected hospitals, health systems, and other healthcare organizations. The Executive Advisory Council provides strategic guidance and insight into the ever-changing healthcare industry. "We highly regard our Executive Advisory Council and utilize their expertise time and time again as we work to anticipate the needs of our clients," asserted Lance Shipp, Chief Financial Officer.

With over 30 years experience, Terry Allison Rappuhn has a passion for healthcare. She is an independent consultant, speaker and author, with an emphasis on the revenue cycle and its impact on the consumer. Terry is a member of the Board of Directors of AGA Medical and a member of the Advisory Council of Precyse Solutions, Inc. She formerly served as chief financial officer of Quorum Health Group, Inc., which owned or operated for others over 250 hospitals and health systems. She is a former member of the Board of Directors of Genesis HealthCare Corporation and the HFMA National Board of Directors.

Diane Appleyard is president and CEO of Healthcare Institute, Inc., a think tank of leading healthcare system executives, and president of Core Consulting, a small healthcare company that helps organizations with strategic planning, provider relationship development, and education. A strong believer in community service, she has served on numerous boards and councils. Furthermore, Diane has won many awards, including Modern Healthcare's 100 Most Powerful list in 2002 (#20) and 2003 (#28).

As Chief Experience Officer at Cleveland Clinic, Bridget Duffy, M.D., is charged with advancing the top strategic imperative to create an unparalleled patient experience across the enterprise that addresses the clinical, emotional and physical needs of patients and families. This initiative also seeks to create a culture that empowers employees to deliver on that promise and restores empathy as a core value. Prior to this role, she practiced medicine at Abbott Northwestern Hospital in Minneapolis as a hospitalist. In addition, she served as Medical Director of Medtronic Inc. Dr. Duffy obtained her Medical Degree from the University of Minnesota and is a member of the Cleveland Clinic Earl and Doris Bakken Heart Brain Institute (BHBI) steering committee--an advancing new field of medicine that studies the connections between the heart and brain and identifies new treatments for these conditions.

"We are excited to now have fourteen members on our Executive Advisory Council and we look forward to collaborating for the future," said Paul Spiegelman, Beryl's Chief Executive Officer. "With this wide variety of healthcare expertise, Beryl will reach new heights of customer service excellence and service standards for healthcare call centers."

About Beryl

Beryl, the nation's leading healthcare-exclusive call center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a top provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service during more than seven million interactions annually. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.


'/>"/>
SOURCE The Beryl Companies
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Five Healthcare Organizations Honored as Shining Stars by The Beryl Institute
2. The Beryl Companies Reinvents Call Center, Shatters Old Paradigm
3. The Beryl Companies Hires Jim Stalder as New Chief Information Officer
4. Wheres the Civility in Healthcare? New White Paper from The Beryl Institute Explores Why Character Counts in Healthcare
5. Sodexo Partnership With The Beryl Companies Breaks Down Barriers to Better Customer Service in Healthcare
6. The Beryl Companies Adds Services, Clients for Record Year in 2008
7. The Beryl Institute Announces Call for Speakers for 2009 Conference Dedicated to Healthcare Customer Service: The Pursuit of Excellence
8. Modern Healthcare Names The Beryl Companies One of Best Places to Work in Healthcare
9. The Beryl Companies Launches CARE Calls Program in Five Hospitals Across U.S.
10. The Beryl Companies Named to Inc. 5000 List for Second Consecutive Year
11. New White Paper from The Beryl Institute: Mystery Shopping the Patient Experience
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/26/2016)... Charlotte, NC (PRWEB) , ... June 26, 2016 , ... Brent Kasmer, a legally blind ... able to be personalized through a fitness app. The fitness app plans to fix the ... solutions currently only offer a one size fits all type program , They ...
(Date:6/25/2016)... ... June 25, 2016 , ... ... and applications at AcademyHealth’s Annual Research Meeting June 26-28, 2016, at the Hynes ... important health care topics including advance care planning, healthcare costs and patient and ...
(Date:6/25/2016)... ... 2016 , ... The temporary closing of Bruton Memorial Library on June 21 due to a ... new, often overlooked aspect of head lice: the parasite’s ability to live away from a ... occurrence, but a necessary one in the event that lice have simply gotten out of ...
(Date:6/25/2016)... TX (PRWEB) , ... June 25, 2016 , ... ... the United States, named Dr. Sesan Ogunleye, as the Medical Director of its new ... the facility Medical Director of our new Mesquite location,” said Dr. James M. Muzzarelli, ...
(Date:6/25/2016)... ... June 25, 2016 , ... Dr. ... from injury. Recently, he has implemented orthobiologic procedures as a method for treating ... one of the first doctors to perform the treatment. Orthobiologics are substances that ...
Breaking Medicine News(10 mins):
(Date:6/23/2016)... -- Roche (SIX: RO, ROG; OTCQX: RHHBY) announced that ... PCT (procalcitonin) assay as a dedicated testing solution for ... clearance, Roche is the first IVD company in the ... risk assessment and management. PCT is a ... in blood can aid clinicians in assessing the risk ...
(Date:6/23/2016)... , , , WHEN: ... , , , , LOCATION: , , , Online, with ... , EXPERT PANELISTS:  , , , Frost & Sullivan,s Global Vice ... Senior Industry Analyst, Divyaa Ravishankar and Unmesh Lal, Program Manager , ... industry is witnessing an exceptional era. Several new demand spaces, such ...
(Date:6/23/2016)... -- The vast majority of dialysis patients currently receive ... usually 3 times a week, with treatment times averaging ... equipment preparation and wait time.  This regimen can be ... who are elderly and frail.  Many elderly dialysis patients ... for some duration of time. Residents in ...
Breaking Medicine Technology: