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TeleHealth Services and Meridian Health Partner to Create the Ultimate Patient Experience
Date:3/11/2009

WALL, N.J. and RALEIGH, N.C., March 11 /PRNewswire/ -- TeleHealth Services, the nation's leading provider of healthcare on-demand patient and staff education and communications solutions, today announced a master agreement with Meridian Health as part of Meridian's strategy to advance the hospital experience for patients and their families. Striving to enhance the patient experience, the New Jersey-based, not-for-profit health system determined the need for securing a partner that could provide improved patient comfort and care while adding efficiency to clinical workflows.

Seeking to enhance its facility technology services and overall patient experience, Meridian embarked on a detailed search process for a new patient education and entertainment system provider. After comparing providers, Meridian chose TeleHealth Services because it offered the only platform with a three-tiered integrated solution for future expansion of the system, as well as robust entertainment offerings. TeleHealth Services' reputation for providing leading support and flexible financing options also played a big role in the decision.

"Not only was TeleHealth's offering robust, but the system is completely integrated and will be implemented seamlessly into our current infrastructure," said Richard Ridge, RN, PhD and Director of Nursing Education for Meridian Health. "TeleHealth's TIGR family of education and entertainment systems will help complete the enhanced hospital experience we are providing at our facilities for our patients. We are committed to raising both patient safety and patient satisfaction, and we believe the TeleHealth products are integral to helping us achieve our goals in these initiatives. We also see TeleHealth as the industry leader when it comes to customer services and support, making them a true partner in our endeavors."

TeleHealth Services will be providing Meridian with a robust service package that will include TIGR and TigrNET, an innovative, interactive patient education and entertainment system. TeleHealth's products will also provide Meridian with access to a rich movie and television experience through a partnership between DIRECTV and TeleHealth Services' customized, fully assembled DSS programming. From their beds, Meridian patients will be able to view educational videos, as well as have access to live television, movies and games. Patients will also have a live Internet connection at their fingertips, allowing them to keep up on emails and remain in contact with friends and family during their hospital stay. "This technology is going to provide our patients with a true link to their everyday lives," added Ridge.

"This partnership reflects the vision of TeleHealth and allows us to provide a rich interactive experience to the patients at Meridian facilities. Meridian is extending the role of traditional health care by applying emerging technologies in the clinical setting and our partnership provides a medium to deliver an enhanced care experience and help facilitate a fast recovery," said Dan Nathan, Vice President and General Manager of TeleHealth Services. "We are looking forward to working side by side with their staff to impact the way patients and families experience their care in New Jersey."

About Meridian Health

Meridian Health is a family of not-for-profit health care organizations comprising Jersey Shore University Medical Center and K. Hovnanian Children's Hospital in Neptune, Ocean Medical Center in Brick, Riverview Medical Center in Red Bank, and Meridian Partner Companies that include home care agencies, long-term and assisted living communities, ambulatory care, ambulance services, and occupational health located throughout Monmouth and Ocean counties. Meridian Health has been named one of the best places to work in New Jersey for two consecutive years.

For more information, please call the Meridian Health Line at 1-800-560-9990 or visit us on the web at http://www.meridianhealth.com.

About TeleHealth Services

With more than 2,000 healthcare clients across the country, TeleHealth Services is the nation's leading provider of integrated technology and communications solutions for the healthcare market. With more than 50 years of healthcare expertise and partnerships with industry leading manufacturers TeleHealth Services is uniquely positioned to offer a full suite of hospital technology solutions that includes:

  • Patient and staff video-on-demand education platforms
  • Healthcare grade televisions and accessories
  • Patient protection and security systems
  • Bedside patient entertainment solutions
  • The latest educational and entertainment content
  • Custom designed communication systems
  • Comprehensive design, implementation, and service packages
  • Flexible financing solutions

Headquartered in Raleigh, North Carolina, TeleHealth Services is a division of Telerent Leasing Corporation, which was founded in 1957. Telerent is a wholly-owned subsidiary of ITOCHU International, Inc., a U.S. company based in New York City and Global 500 Corporation. For more information on TeleHealth, call 800-733-8610, or visit at http://www.telehealth.com/.

    Company Contact:
    Matt Barker
    Director of Marketing
    TeleHealth Services
    919-772-8604
    matt.barker@telehealth.com

    Media Contact:
    Christopher Capot
    KNB Communications
    212-505-2441
    ccapot@knbpr.com


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SOURCE TeleHealth Services
Copyright©2009 PR Newswire.
All rights reserved

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