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Tata Consultancy Services Launches New Business Intelligence Solution for Hospitals and Healthcare Providers
Date:6/15/2009

Provider Performance Insight built on SAP(R) BusinessObjects(TM) software

MUMBAI, India and NEW YORK, June 15 /PRNewswire/ -- Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing firm, has launched Provider Performance Insight, a business intelligence (BI) solution built on SAP(R) BusinessObjects(TM) software for hospitals and other healthcare providers. Using its proprietary BI framework, TCS has developed an out-of-the-box dashboard that will simplify projects, reduce costs and dramatically shorten time to value related to both hospital administration and patient care.

Hospitals have traditionally not embarked on end-to-end data warehousing and analysis due to perceived high costs, high complexity and long gestation period. Typical business intelligence projects in other industries can take 12 months for initial results and up to 18 months for completion. In response, TCS' Provider Performance Insight takes just three to five months to deploy and provides end-to-end solutions for both administrative and clinical processes to enhance patient services and improve strategic decision making.

"The escalating cost of healthcare makes it imperative for all healthcare providers to evaluate efficiencies in every aspect of their business," said Debashis Ghosh, head of Life Sciences and Healthcare at TCS. "Both patient care and operational effectiveness need to be evaluated, improved and tracked on an ongoing basis and this will be enabled by our solution."

The dashboard has been developed using TCS' hBIDS (healthcare analytics framework) and built on the SAP BusinessObjects Xcelsius(TM) software. The hBIDS framework has a comprehensive list of performance indicators covering most of the operational and clinical areas of a hospital, including customer care and satisfaction, resource utilization, staff satisfaction, staff util
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SOURCE Tata Consultancy Services
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