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TSI Healthcare Announces Relocation of Corporate Headquarters to Chapel Hill, NC

CHAPEL HILL, N.C., April 29 /PRNewswire/ -- TSI Healthcare, a national leader in the successful implementation of physician Practice Management and Electronic Health Records (EHR) Systems, announces the relocation of their Corporate Headquarters to 101 Europa Drive in Chapel Hill, NC. TSI's new space includes 21,000 square feet of The Europa Center, which is located directly behind the Sheraton Chapel Hill Hotel in the heart of the Research Triangle.

TSI Healthcare was founded in 1997. Since inception, the company has expanded to more than 75 fulltime employees with four office locations and business operations in more than twelve states. TSI serves approximately 1,000 physicians along the east coast and as far west as Colorado.

With the evolving success of the company, Founder and CEO David Dickson, Jr. along with the TSI management team, recognized the need to relocate the company to a facility capable of handling future growth centered on the continuing education of its employees and clients. "It is and has always been our mission to maintain an unparalleled level of personal support. As such, it was imperative for us to design a facility that provides our employees with superior resources so they can continue to deliver the quality products and services our clients have come to expect," says Dickson.

The new office includes state of the art classrooms for new and current clients, advanced SMART(TM) Board technologies and a sophisticated communications and security system deployed throughout the office. Thirteen oversized data screens are strategically mounted through the office to help employees closely monitor and address all client support issues, calls and implementations in progress. Dickson feels the new office allows TSI to better meet their goal of a two hour response time to clients. "Many of our competitors believe a two day response time is sufficient and some actually farm out their support to other countries," he adds. "We respectfully disagree with this practice and continue to believe that even in our high tech world it is still a 'people driven' business."

TSI Healthcare has invested over one million dollars in the relocation and accommodation of its Application Service Provider (ASP) network. The ASP network is a sophisticated series of servers, redundant backup devices, generators and other failsafe measures housing most of TSI's client servers. The ASP network exceeds all HIPAA requirements and end user "uptime" has been consistently measured above 99%. This ensures clients' maximum accessibility to their secure data at any time from any location through any secure, high speed internet connection.

The recent American Recovery and Reinvestment Act of 2009 has earmarked up to $19 billion for physicians who invest in and show "meaningful" utilization of Electronic Health Records as early as January 2011. As a result, the demand for TSI's products and services has been at its highest level ever. "With the general economy having well documented issues, it is a welcome sign that the healthcare informatics market continues to evolve in a positive manner. We continue to experience dynamic yet controlled growth and have employment opportunities available in almost all of our departments," Dickson comments. TSI expects to double its staffing resources and revenues within the next two years to further accommodate the planned growth.

To learn more about TSI Healthcare please visit its website at or contact Melanie Jackson, Director of Marketing at TSI Healthcare via telephone at 800-354-4205 or email

SOURCE TSI Healthcare
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