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TDI Announces New Reseller Agreement With Executone
Date:8/31/2009

Agreement enables Executone to sell TDI's Encore Suite Solution

Scottsdale, AZ (Vocus) August 31, 2009 -- TDI, a leading provider of agent productivity solutions for contact centers, announced today that it has established a reseller agreement with Executone Systems Co. of LA, a telecommunications and healthcare systems provider to the Greater New Orleans area.

As an authorized TDI distributor, Executone will resell Encore™, TDI's comprehensive recording and performance management solution, to hospitals and nursing homes, providing them with a solution that is feature-rich, HIPPA and MIPPA compliant, and extremely reliable. With Encore's voice and screen recording solution, health care providers can quickly resolve discrepancies, verify patient information and continue to provide the best patient care possible.

"We are very pleased about our new partnership with Executone," said Kathleen Kelly, Chief Executive Officer at TDI. "Executone's proven experience and commitment to the healthcare industry provides us with a great opportunity to further expand into the healthcare market. In turn, Executone has a new recording and quality monitoring product to offer their customer base that adheres to industry regulations, maintains patient confidentiality and reduces liability concerns."

"To be successful in the healthcare industry today, healthcare providers need innovative and proven technology solutions that reduce costs, streamline workflow processes and enable the staff to focus on what really matters - the patients," said Frank L
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Source: PRWeb
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