Sysmex America to Enable Prolonged Hematology Instrument Uptime for Hagerstown Medical Laboratory With 1,000th SNCS ...('s database server locatedin Mundelein. ...),Health
's database server located in Mundelein. This generates a technical review of any critical errors that may be developing behind the scenes in the instrument -- mechanical errors possibly unknown by the customer.
Once a technical review of critical errors has been generated, an alert is signaled to Sysmex's service, field engineer, and applications specialist teams for process review and handling, resulting in a variety of responses from the Sysmex teams including direct-to-customer telephone calls. One benefit of monitoring performance data is to enable the FSR to identify the specific parts in question and assure that needed parts are available at the time of the service visit, thereby resulting in quicker repair and improved uptime for the lab.
"SNCS utilizes secure connectivity and the speed of the Internet to routinely monitor Sysmex instrument performance. As such, SNCS communications at the device, enterprise, and network levels utilize best practices in healthcare information security so that Sysmex can assist healthcare providers in complying with Health Insurance Portability and Accountability Act [HIPAA] requirements. We are committed to working within these patient confidentiality boundaries and have built SNCS upon a highly secure platform rather than the patch security employed by other commonly used communication methods," said Kershaw.
Sysmex hematology analyzers have been ranked the best in the industry for system performance and reliability for eight consecutive years, according to the annual IMV ServiceTrak(TM) customer satisfaction survey. Survey respondents included department supervisors, lab managers, technologists and senior technologists chosen at random from hospitals of varying size from across the country.
About Hagerstown Medical Laboratory
Hagerstown Medical Laboratory (HML) is a full-service clinical
laboratory committed to quality, convenience, and reliability. HML serves
the four-state area of Maryla
'/>"/>
| SOURCE Sysmex America, Inc. Copyright©2008 PR Newswire. All rights reserved |
Related medicine news :
1. Sysmex America Receives FDA Clearance for XE-5000(TM) Hematology Analyzer
2. Sysmex America Awarded Hematology Contract by Amerinet
3. Foods Co Continues Fight to Help End Hunger in America
4. Democratic National Committee McCain Myth Buster: John McCain and Americas Small Businesses
5. 25 Million Americans Are Underinsured
6. SUA Insurance Company Announces Partnership With American Safety Indemnity Company
7. American Red Cross Responds to Floods and Tornadoes in Central United States
8. USC physician Anne L. Peters receives American Diabetes Associations Distinguished Clinician Award
9. AmeriCares Purchases BLU-MED Portable Hospital for China Earthquake Relief
10. Industrial Control Repair Named Honda of America Manufacturings 2007 Supplier of the Year
11. Nursing Home for Sex Offenders Becomes Law, a First in America
| Copyright © 2003-2009 Bio-Medicine. All rights reserved. ABOUT | CONTACT US | DISCLAIMER | PRIVACY POLICY | TERMS AND CONDITIONS |  |