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Survive the Economic Downturn Through Innovations in Integrated Customer Strategies

CHAPEL HILL, N.C., Oct. 31 /PRNewswire/ -- Survival nurtures creative thinking. In this time of economic uncertainty, organizations rely on their customers' and employees' innovations in marketing, sales and customer service to maintain and to expand market share.

Network with and learn from leading companies that successfully execute customer-centric strategies at "11th Annual Customer Experience Conference: Integrated Customer Strategies that Enable Companies to Survive and Thrive During the Downturn" ( ), sponsored by Best Practices, LLC's GLOBAL BENCHMARKING COUNCIL, Feb. 2-4, 2009, in Las Vegas, Nev.

Don't allow your company to miss insights and best practices that will be shared around defining and implementing successful and sustainable integrated customer strategies through marketing tools, new technologies, performance measurement, solution selling and change management.

The speaker and attendee roster includes heavy-hitters in optimizing the customer experience, such as: Johnson & Johnson, Thomson Reuters, The Ritz-Carlton Leadership Center, Aflac, TeraData, Caterpillar, Boost Mobile, and many others.

To view roundtable discussions from the prior conference, download the complimentary conference report excerpt at . In addition to roundtable discussion notes on Creating World-Class Customer Experiences: Successes, Failures and Insights from the Front Lines, the report excerpt includes a list of companies in attendance, presenting companies and hot topics.

Reserve your seat now at before the Early Bird Special expires. For more information, contact Shelley Alfred-Watkins at 919.767.9254 or .

Best Practices, LLC's GLOBAL BENCHMARKING COUNCIL ( ) is an innovative research, benchmarking and networking service for business executives in pharmaceutical and life sciences, consumer and industrial products manufacturing, financial services and other industries to promote top-line revenue growth, cost reduction and innovative problem-solving.

SOURCE Best Practices, LLC
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