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Survey Finds More Case Managers Professionally Credentialed, Hold Higher Degrees
Date:5/14/2010

CCMC will present full survey findings June 10, 2010 at CMSA Annual Conference

Mount Laurel, N.J. (PRWEB) May 14, 2010 -- The role case managers play in health care is expanding with new team-based delivery models. To meet the challenges of their expanding role, case managers are becoming better prepared educationally and professionally to meet the requirements of employers, consumers and payers, according to a study by the Commission for Case Manager Certification (CCMC).

CCMC surveyed nearly 30,000 case managers and analyzed the results from 6,909 completed surveys to create a detailed profile of the role of case managers today, and the functions they perform across care settings. The survey is primarily designed to inform CCMC’s certification examination process, but it also offers a look into current trends in case management, the skill set used in the field and the knowledge necessary to operate in today’s rapidly-changing environment. The results of the survey will be co-presented by Jolynne “Jo” Carter, BSN, RN, CCM, chair of the CCMC and study researcher Hussein Tahan, DNSc, RN, executive director of international health services for New York-Presbyterian Hospital June 10, 2010 at the Case Management Society of America’s annual conference.

The CCMC Role & Functions survey is fielded every five years. One key finding of the fall 2009 survey is that more case managers hold bachelor or higher degrees (65 percent in 2009 compared to 60 percent in 2004). In addition, certification in case management is required by more employers (36 percent, compared to 26 percent in 2004) and more employers offer additional compensation for certification (27 percent in 2009 compared to 20 percent in 2004).

“The employer perception of the growing importance of certification suggests employers view certification as a quality indicator, a proxy for d
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