Navigation Links
Study finds Children's Hospital patient safety program improves caregiver/family communications
Date:6/18/2008

Condition Help, a patient safety program launched more than two years ago at Children's Hospital of Pittsburgh of UPMC, has significantly improved communication between caregivers and patients and improved patient and family satisfaction, a review of the program has found.

Children's Hospital became the first pediatric hospital in the nation working with the Josie King Foundation to launch a patient safety initiative that gives parents round-the-clock access to medical intervention. Condition Help gives patients and/or parents of patients the ability to call a hotline phone number to have their child evaluated by a special medical team if they feel their child's immediate health is in danger or their concerns aren't being addressed. Family advisors served on the steering committee at Children's that established Condition Help.

A review of the first 42 Condition Help calls at Children's occurring between September 2005 and August 2007 found that the root cause of all the calls was a communication breakdown between patient and/or parent and the caregiver (physician or nurse), according to Bonnie S. Dean, PhD, RN, director of Nursing Education, Research and Professional Development at Children's and senior author of the review.

Results are published in the May/June issue of the Journal for Healthcare Quality, the official journal of the National Association for Healthcare Quality.

"The goal of this program has been to empower families because no one knows a child better than his or her parents. Our review found that Condition Help has enhanced patient safety at Children's by providing yet another safeguard against mistakes, and that it has improved the health care environment for patients, families and clinicians," Dr. Dean said. "It has dramatically helped us improve communication with patients and families, and this is critical to reducing errors."

Among the process improvements at Children's that can be attributed to Condition Help are:

  • The establishment of "family-centered rounds," in which patients and families participate in medical rounds with physicians, nurses and other staff.
  • Improvement in communication among families, staff on inpatient units and the Pediatric Radiology Department, which has led to a dramatic decrease in time delays for patients in need of a diagnostic scan.
  • An improved approach to developing pain-management plans for surgical patients. Pain management is now discussed with the family immediately after a procedure, any time a change to the plan must occur, and when the patient is transferred or discharged.
  • The development of a discharge plan that begins as soon as the patient is admitted. Caregivers actively involve the patient and family in the plan throughout the entire hospitalization.


'/>"/>

Contact: Marc Lukasiak
marc.lukasiak@chp.edu
412-692-7919
Children's Hospital of Pittsburgh
Source:Eurekalert

Related medicine news :

1. Study Shows Mothers Who Take Chlorella Boost Babies Antibodies During Breast Feeding
2. Sprinters closest to starter pistol have advantage over those farther away, says study
3. Study indicates grape seed extract may reduce cognitive decline associated with Alzheimers disease
4. Study Ties Herpes Virus to Emerging Form of Diabetes
5. Study underway to find an alternative cure for Crohns disease and ulcerative colitis
6. New study shows American Cancer Society program helps employers
7. New study shows potential to treat or prevent viral cancers
8. Harvard Study in Joint Commission Journal: Mortality Rates Lower in Leapfrog Hospitals
9. Emory study of syphilis bacteria yields valuable diagnostic tool
10. New NV Economic Study: Bush Medicare Cuts Undermine State and Local Economic, Jobs Base
11. Benchmarking Study Report on Sales Performance Management
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/8/2016)... ... February 08, 2016 , ... ... today that nominations will be accepted February 8, 2016 through May 8, ... Awards include the Information Security Executive® of the Year, which recognizes executives ...
(Date:2/8/2016)... ... February 08, 2016 , ... ... 50% lower incidence rate of type 2 diabetes in the GrassrootsHealth cohort with ... time to make a change in public health,” states Carole Baggerly, Director of ...
(Date:2/8/2016)... ... February 08, 2016 , ... The schedule is now ... country. The AutismOne 2016 Conference, which is being held May 25-29 at the Loews ... elsewhere about helpful interventions and causes of chronic illness in children. , Very recent ...
(Date:2/7/2016)... ... February 07, 2016 , ... ... has added Kybella® to his medical and surgical expertise. Technically known as deoxycholic ... injectable medication used as a non-surgical alternative for reduction of fat below the ...
(Date:2/6/2016)... Pekin, IL (PRWEB) , ... February 06, 2016 ... ... the recovery phases of eating disorder treatment helps to reduce the frequency and ... “Tasks of the Recovery Phase: Re-Establishing Healthy Identity and Purpose,” will explore the ...
Breaking Medicine News(10 mins):
(Date:2/8/2016)... , Feb.8, 2016 Aesthetic Devices - ... Medical Devices sector report, "Aesthetic Devices - Medical Devices ... currently in pipeline stage. This report ... and primary research by GlobalData,s team of industry experts. ... removed or altered based on the availability and relevance ...
(Date:2/8/2016)... SAN DIEGO , Feb. 8, 2016  Neurocrine ... the Company will report its fourth quarter and year-end ...  February 11, 2016.  Neurocrine will then host a live ... and provide a Company update Thursday afternoon, February 11, ... Time). http://www.neurocrine.com . --> http://www.neurocrine.com ...
(Date:2/8/2016)... N.J. , Feb. 8, 2016   GS1 ... healthcare professionals to guide them through GS1 Standards implementation ... Drug Administration (FDA) Unique Device Identification (UDI) rule. ... GS1 US; Beth Gibson , senior director industry ... , industry development director, GS1 US --> ...
Breaking Medicine Technology: