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St John Ambulance Selects Web-Based SMS Solution From Text Messaging Centre (TMC) for Rapid Response Communication via Two-Way SMS Messaging
Date:2/23/2009

cause Text Messaging Centre (TMC) is a web-based SMS solution rather than desk-top http://tinyurl.com/aqj6wv , it can be accessed from any computer and all two-way SMS messaging is fully auditable and compliant through the interface. Text Messaging Centre (TMC)'s 'no contract, no minimum term, no fixed monthly fee' approach was one of the key attractions for St John Ambulance in the selection of this system over others, along with TMC's reputation for cost efficiency and reliability. "One of the key benefits of the Text Messaging Centre (TMC) technology is its flexibility", explains Codling. "The number of two-way SMS messaging we use is never stable, as many of our services are reactive to what is happening at the time. For example, a severe outbreak of flu or a weekend music festival in the region will dramatically increase the number of texts we send. Having the ability to buy different text bundles enables us to buy what we need, when we need it, significantly reducing our costs and limiting wastage".

Following a successful trial period, the charity now uses text as a regular method of communication, sending on average around 127 messages a day to three groups of volunteers. The technology is also being used to assist other sections of St John Ambulance within areas such as task deployment and event management. Codling says, "We are increasingly finding new ways in which two-way SMS messaging can vastly improve our communication processes. We have recently used a virtual number from Text Messaging Centre (TMC) http://tinyurl.com/cyor2q to send non-urgent information, such as casualty numbers at large events, to one central location where it can be easily retrieved and analysed at a convenient time." Codling adds, "We have also begun to inform ambulance drivers of their next journey via text, as it is often difficult to
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SOURCE Text Messaging Centre (TMC)
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