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Spectrum Surgical Instruments Receives 2009 World Class Customer Service Award
Date:7/10/2009

Spectrum Surgical Continues to earn recognition for their outstanding customer service. Not only does the company take great pride in their surgical instruments, Spectrum focuses on developing customers for life.

Stow, OH (PRWEB) July 10, 2009 -- Spectrum Surgical is pleased to announce that on June 17, 2009, for the 2nd consecutive year, the company was recipient of a Smart Business 2009 World Class Customer Service Award. The awards were presented to companies that set the standard for great customer service. Of 100 companies selected as finalists, Spectrum was one of just 11 that received this distinguished recognition.

What continues to set Spectrum apart is the company's attention to detail. At Spectrum, all calls are answered by a live representative and as a quality control measure all calls are monitored, reviewed, and scored in search of perfection. The company monitors customer feedback with every order and also provides a live "chat" feature on Spectrum's newly designed website which allows customers to ask questions and provide feedback in real time.

Since 1982, Spectrum Surgical Instruments has been providing a full line of surgical instruments, surgical instrument care products, surgical instrument cleaning brushes, and surgical instrument accessories. Spectrum Surgical Instruments is also a leading provider of
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Spectrum Surgical Instruments Receives 2009 World Class Customer Service Award
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