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Spanish-Speaking OmniPod Customer Support Now Available Around-the-Clock
Date:5/28/2009

BEDFORD, Mass., May 28 /PRNewswire-FirstCall/ -- Now, no matter when a patient with the OmniPod(R) Insulin Management System calls for toll-free customer support, a Spanish-speaking representative is available to help. Insulet Corporation (Nasdaq: PODD), the leader in tubing-free insulin pump technology with its OmniPod System, has expanded its Spanish-speaking customer service to be available 24 hours a day, seven days a week.

"Managing diabetes is a 24-hour-a-day, seven-day-a-week job for our customers, so our goal is to provide best-in-class customer support for all OmniPod users," explained Denise Tise, Insulet's Director of Customer Care and Product Support. "Expanding our Spanish-speaking customer service is particularly valuable for our Spanish-speaking customers in areas with small Hispanic populations, for whom we may be their only source for assistance in using the OmniPod System to manage their diabetes. It's also important as Hispanic youth have one of the highest incidences of Type 1 diabetes of any U.S. ethnic population."

OmniPod System Spanish-speaking customer support representatives can be accessed by calling (800) 591-3455 and following the prompts. The representatives staffing the line are all experts on the OmniPod System and have a business-level fluency in Spanish.

"The OmniPod System has dramatically simplified insulin pump therapy for people living with diabetes," said Dr. Hector Castro, medical director of Beth Israel Latino Health Institute in Manhattan. "By providing round-the-clock Spanish-speaking customer support, Insulet is demonstrating its commitment to making the best treatment option available to the Hispanic community."

Insulet also has the following materials available in Spanish:

OmniPod User Guide (PDF 5.7 MB)

SOURCE Insulet Corporation
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