“The commitment to engaging all voices and growing the network and community of those engaged in this important work is top of mind for us all,” said Jason A. Wolf, Ph.D., President, The Beryl Institute. “I am excited and proud to welcome the SHCA community to the Institute family as their new professional home. By coming together, our communities will continue to expand the patient experience conversation and, in doing so, model that through collaboration, rather than competition, not just great, but even greater things can happen in our efforts to improve patient experience.”
About The Beryl Institute:
The Beryl Institute serves as the professional home for stakeholders who recognize that the patient experience is an essential element in the execution and evaluation of healthcare professionals. The Institute is committed to improving the patient experience, by serving as a reliable resource for shared information and proven practices, a dynamic incubator of leading research and new ideas and an interactive connector of leaders and practitioners. The Institute is uniquely positioned to develop and publicize cutting-edge concepts focused on improving the patient experience, touching thousands of healthcare executives and patients.
The Beryl Institute defines the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.
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