Navigation Links
Sitting Docs Have Happier Patients
Date:4/7/2010

People perceive physicians stay longer when they aren't standing, study finds

WEDNESDAY, April 7 (HealthDay News) -- When it comes to doctor-patient relationships, new research suggests that patients would be happier if their doctors would just sit down and stay awhile.

And for doctors, taking a seat doesn't necessarily have to add time to their day. The researchers found that when doctors sat down during a hospital visit, patients thought the doctors had stayed longer than they actually had.

"Patients perceived that sitting physicians were in the room about 40 percent longer than they were," said the study's senior author, Dr. Paul Arnold, director of the Spinal Cord Injury Center at the University of Kansas Medical Center in Kansas City.

"And, after a while, we started noticing that the patients had almost no negative comments about the physicians who would sit down," Arnold added. "So, there was both a quantitative and qualitative difference in patients' perception."

Dr. Ronald Epstein, director of the Rochester Center to Improve Communication in Healthcare at the University of Rochester Medical Center in New York, said he wasn't surprised by the finding.

"This is in the lore of medical training," Epstein said. "During school, we're told that it really changes the dynamic of interactions." But until now, he said, there's hasn't really been any research to support the idea.

"It's important to put yourself at the same level as your patient," he said. "For a patient, it can be a frightening, disempowering feeling to have a group of people standing over you," referring to what can happen in teaching hospitals when a group of doctors enters a patient's room.

"Sitting down is a gesture of accommodation, similar to smiling," Epstein said. "I think patients do appreciate it, and that it allows them to express their concerns more openly."

For the study, which has not been published, Arnold and his colleagues followed physician interactions with 120 adult, post-operative, neurosurgical patients. All of the patients had an established relationship with their doctor.

One group of patients was visited by a doctor who stood, and patients in the other group were seen by a doctor who sat during the visit. Visit times were measured with a stop watch.

On average, standing doctors spent 1 minute 28 seconds at their patients' bedsides. Sitting doctors actually spent slightly less time in the room, averaging 1 minute 4 seconds.

But whether the doctors stood or sat, their patients' perception was significantly different from reality.

Patients whose doctors stood thought the doctor spent about 3 minutes 44 seconds in the room. Those with sitting doctors believed their doctor was present for an average of 5 minutes 14 seconds, the study found.

The researchers then asked a smaller group (38 patients -- 20 who had a sitting doctor and 18 with a standing doctor) about their feelings regarding the bedside meetings. For a physician who sat down, 95 percent of the comments were positive, compared with 61 percent positive comments for doctors who stood.

Patients said they felt that doctors who sat down took time to listen and that all of their questions had been answered. When describing doctors who stood, patients said such things as, "He was in and out of my room before I even knew what was going on" and "I didn't have time to ask the doctor any questions."

"I think physicians should try to sit down when they can," Arnold said. "It puts the physician and the patient face-to-face, and it seems like you're willing to stay a little longer. If you're standing, it seems like you're in a rush."

More information

The American Academy of Family Physicians has advice on communicating with your doctor.



SOURCES: Paul M. Arnold, M.D., professor, neurosurgery, and director, Spinal Cord Injury Center, department of neurosurgery, University of Kansas Medical Center, Kansas City, Kan.; Ronald M. Epstein, M.D., family physician and director, Rochester Center to Improve Communication in Health Care, University of Rochester Medical Center, Rochester, N.Y.


'/>"/>
Copyright©2010 ScoutNews,LLC.
All rights reserved

Related medicine news :

1. Couples who do the dishes together stay happier
2. Sickle Cell Disease Patients Seek Acute Pain Care Repeatedly
3. Want better health information technology? Ask patients how they want it
4. WebForDoctors' Medical Content Pages Direct Patients to Urgent Care Centers as Alternatives to Emergency Rooms
5. Breast cancer patients with BRCA mutations 4 times more likely to get cancer in opposite breast
6. Indianapolis Cosmetic Surgeon One of Few in Indiana Offering Patients Large Volume Liposuction, Brazilian Butt Lift
7. Donor kidneys from Hepatitis C patients needlessly denied to patients with that infection
8. More than one-quarter of elderly patients lack decision-making capacity at death
9. Promising hormone may help reduce malnutrition in gastric cancer patients
10. Summit Medical Group Physicians Receive Patients' Choice Award
11. Patients Sponsor Their Chiropractors to Attend Frozen Shoulder Treatment Seminar
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/23/2017)... ... May 23, 2017 , ... MDLand International ... company, announced today that its iClinic V12.2 solution has achieved approval from National ... recently introduced PCMH 2017 standards which emphasize team-based care with a significant focus ...
(Date:5/23/2017)... ... , ... Allegheny Health Network and the Alexis Joy D’Achille ... Behavioral Health at West Penn Hospital , a unique facility that will offer ... depression. Construction of the Center is underway with a scheduled opening in the ...
(Date:5/23/2017)... ... May 23, 2017 , ... ... Carolina have remained steady since 2009, according to a Workers Compensation Research Institute ... study Monitoring the North Carolina System: CompScope™ Benchmarks, 17th Edition looks ...
(Date:5/23/2017)... ... May 23, 2017 , ... i2i Population Health, ... in KLAS category winner, has named Daniel P. Bullington as chief technology officer. ... technology platform and product offerings,” says Justin Neece, president. “Daniel is an excellent ...
(Date:5/23/2017)... (PRWEB) , ... May 23, 2017 , ... London, May ... honored to serve earlier this month as a Guest Speaker and Contributor to a ... Royal Family and Common Purpose. , Walter Schindler and SAIL ...
Breaking Medicine News(10 mins):
(Date:5/10/2017)... 2017 CSSi, the global leader in patient ... industry, is proud to announce the launch of its ... features both enriched content and a customized layout that ... company,s already well-established position as the top global patient ... many months of hard work, we are delighted to ...
(Date:5/9/2017)... 2017  Semler Scientific, Inc. (OTCQB: SMLR), an ... improve the clinical effectiveness and efficiency of healthcare ... quarter ended March 31, 2017. ... to identify when preventive care options are appropriate, ... heart attacks or strokes occur," said Doug ...
(Date:5/6/2017)... CHICAGO , May 5, 2017  May is ... of one of the most important methods to prevent ... to the Centers for Disease Control and Prevention, undetected ... stroke. 1 Omron, the global leader in personal ... on the elimination of heart attack and stroke and ...
Breaking Medicine Technology: