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SironaHealth Receives URAC Accreditation as a Health Call Center
Date:4/8/2009

improve the health and well-being of healthcare consumers.

"By applying for and receiving Health Call Center Accreditation, SironaHealth has demonstrated a commitment to quality health care," said Alan P. Spielman, URAC president and CEO. "Quality health care is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards."

URAC Health Call Center standards apply to organizations providing nurse triage and health information services to the public when conducted by telephone, via the Web or other electronic means. By receiving Health Call Center Accreditation, URAC assures that SironaHealth has met all relevant standards and performs nurse line and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.

URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC's standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit www.urac.org.

About SironaHealth:
SironaHealth is a health contact center that helps health insurers, employers, hospitals, care managers, and various other healthcare organizations encourage health, wellness, and positive behavior change in their patient populations. SironaHealth's tele-health programs help healthcare organizations reduce costs, improve customer loyalty, and integrate health edu
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