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Signature Home Health Receives High Marks for Quality Measures in Patient Survey
Date:10/2/2013

Medford, Oregon (PRWEB) October 02, 2013

Signature Home Health, a Rogue Valley provider of home care and home health services for persons in their home or home setting, is nationally recognized through the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey as the second highest ranking agency in the State of Oregon for quality measures.

The Home Health Care CAHPS Survey is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies and empowers Americans with quality of care information to help them make informed decisions about their health care.

Bob Thomas, President of Signature Home Health, attributes the success of its Rogue Valley division to adhering to a simple mission. "We strive to enhance the life of every person we serve," says Thomas. "And through that, we work to continually improve the patient experience while producing quality outcomes that are in line with the patient’s plan of care."

The CAHPS Survey results placed the Rogue Valley division of Signature Home Health in the 94th percentile nationally for quality measures. The survey collects patient feedback on an agency’s availability of care, communication between patient and clinician, patient willingness to recommend the home health agency’s services, and takes into account patient demographic questions.

"We’re excited by the results of the Home Health survey," says Autumn Mercer, RN, Administrator. "To be called one of the best providers of home health services in the Rogue Valley by the patients we interac
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