MALVERN, Pa., Aug. 18 /PRNewswire/ -- According to a recent report from market research firm KLAS*, Siemens Healthcare's SOMATOM(R) Emotion CT scanner is ranked highest among 16-slice CT systems. Powerful and cost-effective, the SOMATOM Emotion 16 enables facilities to not only perform routine examinations, such as brain, chest, and abdomen examinations, but also undertake high-end, detailed examinations, such as high-resolution CT angiography, which greatly improve patient care, as well as diagnostic workflow.
Among major vendors in the 16-slice CT market, KLAS ranked the SOMATOM Emotion 16 scanner highest, earning a performance score of 90.7 out of 100. In individual categories, the system received top marks in "Product Works as Promoted," "Product Quality Rating," "Product Uptime," "Ease Of Use," "Quality of Implementation," "Implementation on Time," "Quality of Training," and "Part of Long-Term Plan." The system also received the top rating in several categories, including, "Would They Buy It Again (100 percent)," "Recommend to a Friend/Peer," and Keeps All Promises (100 percent).
"We are very pleased that the KLAS rankings not only reveal Siemens product innovation, but also our unique approach to customer care," said Kulin Hemani, vice president, Computed Tomography, Siemens Healthcare. "Siemens is dedicated to helping its customers get the most out of their investment throughout the entire product life cycle and beyond. We understand that the investments in healthcare technology that a hospital makes today will have profound effects on its patients and business for years to come."
Siemens' Customer Care Approach
|SOURCE Siemens Healthcare|
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