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Sheffield Teaching Hospitals NHS Foundation Trust delivers same day patient discharge via BigHand Digital Dictation
Date:1/7/2009

Acute Medicine, have also benefited from the ability to move dictations between secretarial groups across two of the Trusts sites, again helping to maximise the efficiency of secretarial staff time.''

Prior to implementing BigHand, consultants and clinicians across the Sheffield Teaching Hospitals NHS Foundation Trust dictated using analogue tape equipment, however tapes contributed to delays in production of documentation. Tapes on occasion corrupted, resulting in clinics needing to be re dictated, sound quality was often inferior, tapes became detached from the clinic notes and could be mislaid all effecting letter turnaround times, and as such, presented the Trust with a long term risk should the equipment continue to be used.

The combination of delays and cost implications of purchasing new tapes each month prompted a Trust wide review of the dictation and transcription process. BigHand digital dictation has enabled consultants to submit dictations direct into the Trust's workflow allowing secretaries to view and efficiently manage their workloads. Importantly, secretaries are now able to identify and expedite urgent patient reports, transcribing as soon as they are submitted, rather than trawling through hours of tape dictation and instructions. The Trust's secretarial teams are now working much more tightly, producing documentation in the fastest time possible; reducing costs and enhancing patient care.

During the past 12 months, a number of Trusts including The Mid Yorkshire Hospitals NHS Trust and the University Hospitals of Leicester NHS Trust have implemented BigHand Digital Dictation to improve patient care, reduce unnecessary expenditure such as temporary cover and recruitment costs, and deliver the 18 week pathway.

About BigHand
BigHand is based out of Chicago, London, Sydney and Toronto. BigHand is the leading digital dictation vendor in the global professional services sector. BigHand3 was awarded 'Best of
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