Sharon McCudden Named KePRO Director of Business Process Improvement & ... ( Improving integrated medical mana...)

Sharon McCudden Named KePRO Director of Business Process Improvement & Compliance

Date:1/24/2008

Improving integrated medical management with use of Six Sigma Model

HARRISBURG, Pa., Jan. 24 /PRNewswire/ -- The Keystone Peer Review Organization, Inc. (KePRO), a rapidly growing national, total population medical management firm, recently appointed Sharon McCudden to the position of Director of Business Process Improvement and Compliance. Reporting to Joseph A. Dougher, Chief Executive Officer, Ms. McCudden will build and implement a successful adoption plan to expand the use of Six Sigma in collaboration with all organizations across the enterprise.

KePRO and its subsidiary, HealthQuest, have been providing integrated medical management solutions to public and commercial clients since 1985, delivering excellent customer service and substantial return on investment. As the company continues to expand, Dougher emphasizes that "KePRO has long been known for our high level of service commitment, providing efficient, cost- effective solutions. Sharon will extend her project management and Six Sigma expertise throughout the KePRO family of companies to eliminate process barriers, make us even more competitive, and increase customer satisfaction through improved service delivery."

Adopting the Six Sigma (DMAI2C) Model Process Improvement, Ms. McCudden will spearhead integrated medical management by building and deploying state of the art systems to improve effectiveness and efficiency internally and externally. Her mission is to leverage automation and integrate all components of medical management through quality initiatives.

Ms. McCudden is up to the challenge, possessing strong leadership abilities and having program, project, and process management acumen, as well as proven business development, procurement, and information technology expertise. "I have always possessed an unwavering commitment to quality and customer satisfaction," said McCudden. "KePRO has that same passion. This is a tremendous opportunity for us to marry our co
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