Sentillion Receives Highest Score in Comprehensive Report Comparing SSO and
Context Management Vendors' Performance in the Healthcare Industry
ANDOVER, Mass., March 19 /PRNewswire/ -- Sentillion, the company that created healthcare Single Sign-On (SSO), announced today that it ranked #1 in the most comprehensive healthcare industry report comparing SSO and context management vendors performance. The Single Sign-On/Context Management Report (February, 2008) published by the healthcare industry's leading independent research firm, KLAS, utilized surveys and interviews with 146 healthcare provider organizations to determine the performance of several SSO and context management vendors, including: CA, Carefx(1), Encentuate, Healthcast, Imprivata, Novell and Passlogix. The KLAS report cited Sentillion as the only vendor able to offer both SSO and context management, without requiring a partner.
"When we speak to Sentillion's customers they identify Sentillion(R) support as their strongest asset and convey the huge successes they have achieved within their physician community," said Paul Pitcher, KLAS research director and author of the report.
Based on its customers' ratings, Sentillion received the best overall
score of 87.50 making it the highest performing vendor. In addition, 58% of
surveyed providers ranked Sentillion as their best IT vendor, which was in
sharp contrast to all the vendors in the report who measured 29% or below.
Sentillion also led in categories pertaining to:
-- Services, which measured the quality of implementation, the
implementation staff and training.
-- Successes, which measured whether the technology lived up to
expectations, was worth the money and worth the effort.
-- Business indicators, which evaluated whether providers consider the
technology as part of their long-term plan and ranking Sentillion as
their best vendor.
For the past two years, Sentillion has maintained a consistent score well above the KLAS average and in 2007 the company was named the #1 SSO vendor in KLAS Top 20: 2007 Year-End Report.
"The SSO market is crowded and on the surface, each vendor looks and sounds alike. We applaud KLAS for taking the initiative by going out to provider organizations, talking to them about their experiences and providing an honest and accurate assessment of the state of the SSO marketplace," said Paul Roscoe, president, Sentillion. "We view customer satisfaction as the number one indicator of a vendor's performance, and we are very pleased that our own customers continue to recognize us for our technology, services and support and our proven ability to get them live quickly."
To obtain a copy of the KLAS Single Sign-On/Context Management report, please visit: http://www.KLASresearch.com
(1) measured for context management performance only.
Founded in 1996, KLAS is a research and consulting firm specializing in monitoring and reporting the performance of healthcare information technology (HIT), professional services, and medical equipment vendors and products. KLAS strives to improve HIT delivery by independently measuring vendor performance for the benefit of consultants, investors, vendors, and healthcare provider partners. KLAS, in concert with thousands of healthcare executives and professionals, has created a dynamic database of HIT evaluations and opinions of healthcare executives, managers, and clinicians from over 4,500 hospitals and 3,000 clinics are represented in the reports, 300+ software vendors, 500+ software products and 35 service firms. The Top 20 Report reflects the summary of HIT product performance data collection over a 13-month period. For further information, contact KLAS at 801-226-5120 or on the Web at http://www.healthcomputing.com.
About Sentillion, Inc.
Since 1998, Sentillion has been revolutionizing healthcare IT with award winning, industry recognized identity and access management technology. Sentillion has successfully combined patented technology with a deep understanding of the healthcare industry to deliver the most comprehensive set of solutions for single sign-on, user provisioning, clinical workstations and virtualized remote access. Recently recognized as the number one single sign- on (SSO) vendor in the KLAS Top 20: 2007 Year-End Report, Sentillion is the only identity and access management company whose solutions are used daily by over 350,000 caregivers in leading healthcare organizations across North America and Europe. Sentillion is a privately held company headquartered in Andover, Mass. For more information, visit Sentillion at http://www.sentillion.com.
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