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Scott & White Healthcare receives Consumer Choice Award for seventh year

National Research Corporation (NRC) has listed Scott & White Healthcare as one of the nation's 2010/2011 top hospitals Consumer Choice Award winners. The award identifies hospitals that health care consumers have chosen as having the highest quality and image in over 300 markets throughout the U.S.

"All of us at Scott & White Healthcare take great pride in this recognition as it reflects the tremendous work done throughout our growing system over the last seven years and our strong emphasis on patient focused, high-quality medical care," said Scott & White Healthcare President and CEO, Alfred B. Knight, M.D. "It is an honor to be consistently listed with some of the nation's top medical institutions for high quality care."

Ginny Martin, president of NRC's Ticker Division, said winners are determined by consumer perceptions on multiple quality and image ratings collected in the company's Healthcare Market Guide Ticker℠ study. Of the 3,200 hospitals named by consumers in the study, the winning facilities rank highest in their Core Based Statistical Areas (CBSAs), as defined by the US Census Bureau. The Ticker study surveyed over 250,000 households representing over 450,000 consumers in the contiguous 48 states and the District of Columbia.

"Healthcare has become an increasingly important issue across the country and empowered consumers are making decisions for themselves and their families when selecting their healthcare facilities and services," Martin said. "As care options multiply and financial challenges remain strong, consumer perception of quality continues to grow in importance. Dedication to providing high quality health care has become essential for all hospitals. In the face of adversity, these Consumer Choice award winners exemplify the dedication it takes to provide quality health care to their communities, and we are pleased to honor them through the eyes of their patients."

NRC's Ticker Survey is the nation's largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC's study. The study has a margin of error of + or 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.


Contact: Katherine Voss
Scott & White Healthcare

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