Moreover, because cultural sensitivities in many rural areas prevent some women from pursuing care they may need, the 104 Mobile program trains female health volunteers (known as ASHA workers) in rural communities. These female healthcare providers conduct beneficiary visits and provide villagers with 24-hour access to 104 advice, often via mobile phone. Eventually, Andhra Pradesh will feature 40,000 ASHAs.
Satyam is enabling much of the technology that drives the program. Its engineers designed the vehicles -- with rural India in mind -- and have established the infrastructure to support a rapidly growing initiative. Other examples of how technology enables the Mobile 104 abound:
-- Each patient is assigned a number, which is stored in a secure database. The tracking number, when accessed, will provide a patient's entire medical history. This will facilitate care and prevent distribution of drugs to which a patient is allergic.
-- The program is web-enabled; patients can communicate with the call center via phone, fax, chat, SMS or email. In addition, ASHA workers can send patient data from field visits via SMS.
-- Medical information is uploaded immediately to hospitals, enabling immediate follow-up.
-- Results of each patient contact are tracked daily in a database.
-- Villagers are connected with other healthcare services for which they qualify.
-- Mobile units use GPS to find remote villages quickly.
"We are proud to apply our world-class technology and healthcare
management expertise, along with all we have learned with EMRI and the
Byrraju Foundation, to help make Mobile 104 a success," Raju said. "The
|SOURCE Satyam Computer Services Ltd.|
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