Navigation Links
STELLAService Awards 'ELITE' Rating To Retailers Providing The Best Customer Service
Date:5/13/2013

(PRWEB) May 13, 2013

As consumers’ expectations for above-and-beyond customer service continue to rise, STELLAService has identified who among the largest retailers in the U.S. provides the highest quality customer service.

In its most recent ratings release, STELLAService awarded its ELITE rating to 64 companies ranked in the Internet Retailer Top 500. These companies are eligible to join the likes of Diapers.com and Zappos.com, which are displaying the ELITE seal on their websites as a signal of outstanding customer service. A small fraction of the thousands of companies evaluated by STELLAService qualify to display the ELITE seal.

STELLAService is dedicated to a world with better customer service – helping consumers find it, and helping retailers achieve it.

The company operates a nationwide network of secret shoppers that engage with thousands of online retailers, collecting millions of valuable and actionable data points about the service experience. The STELLAService methodology is audited by global auditing and accounting firm KPMG.

“Our methods are rigorous, so an ELITE rating by STELLAService is truly a signal of quality to consumers and a badge of honor for retailers,” STELLAService Chief Executive Jordy Leiser said. “Consumers are realizing that they have choice when buying online - they can find the same products at nearly identical prices at multiple stores. The retailer that earns the sale and long-term loyalty is the one that delivers the highest quality service experience.”

The seal is such a strong signal and confidence booster for consumers that it has been proven – through tests administered by retailers displaying the seal – to increase conversion rates and decrease bounce rates. Click here to learn more: http://stellaservice.com/business/case-studies.

Online retailers who have earned the STELLAService ELITE seal include:

1800PetMeds.com
4inkjets.com
adorama.com
AEDSuperstore.com
Altrec.com
AMainHobbies.com
Anthropologie.com
aveda.com
bebe.com
bergdorfgoodman.com
BeyondTheRack.com
Bluefly.com
BlueNile.com
BodenUSA.com
BostonProper.com
Buckle.com
CalyxFlowers.com
Chicos.com
ChristianBook.com
Clinique.com
ColdwaterCreek.com
converse.com
costumecraze.com
Crocs.com
Crutchfield.com
Diapers.com
DiscountOfficeItems.com
DrillSpot.com
EileenFisher.com
ellamoss.com
Hammacher.com
hanes.com
Hayneedle.com
JackThreads.com
JamesAllen.com
JCrew.com
JeffersPet.com
JensonUSA.com
JPCycles.com
KingArthurFlour.com
LLBean.com
LivingDirect.com
LordAndTaylor.com
MacCosmetics.com
MensWearhouse.com
Net-A-Porter.com
NineWest.com
Nordstrom.com
OneCall.com
Patagonia.com
PaulFredrick.com
PCMall.com
performancebike.com
PeruvianConnection.com
PetSmart.com
quiksilver.com
REI.com
ShopJustice.com
SmartpakEquine.com
SundanceCatalog.com
VeraBradley.com
YankeeCandle.com
Zappos.com
Zumiez.com

About STELLAService
STELLAService is dedicated to customer service – helping consumers find it and helping businesses achieve it. STELLAService is the first and only independent provider of customer service ratings for online retailers. The company leverages a nationwide network of full-time mystery shoppers to evaluate each site undercover, ensuring findings that are unbiased and true to the shopping experience. Based in New York City, the company operates a syndicated data platform called STELLA Metrics for monitoring and benchmarking customer service performance across hundreds of metrics. In addition, the company publishes reports and other research – such as Happy Customer – to help companies worldwide improve their service operations. Visit http://stellaservice.com/ for more. Follow STELLAService on Twitter @STELLAService

Read the full story at http://www.prweb.com/releases/2013/5/prweb10720411.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. AvePoint Honored as Finalist in Four Categories of 2013 GOVTek Awards
2. Advocacy Group Awards $300,000 to Young Scientists in Search of a Cure for Bladder Cancer
3. CyraCom International, Inc. Named as Finalist in 2013 American Business Awards
4. Verndale Wins at the 11th Annual Horizon Interactive Awards Competition
5. Reliv’s LunaRich X Named Finalist for 2013 American Business Awards
6. Conquer Mobile Sweeps Up Awards at Vancouver eHealth Event with Mobile App for ER
7. Families of SMA Awards $150,000 to Investigate New Antisense Therapies for Spinal Muscular Atrophy
8. Brokers Insurance Group 2nd Annual BIGGIE Awards
9. NIH awards $40 million in grants to reduce stroke disparities in the US
10. California Jury Awards Man $8 Million after Injured by Defective DePuy ASR Hip Implant
11. 17th Annual PRISM Awards Ceremony, Thursday, April 25th 2013
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... 2017 , ... Lori R. Somekh, founder of the Law Office of ... elder law and special needs planning attorneys. “Membership in ElderCounsel helps our office remain ... to network with elder law attorneys nationwide,” said Somekh. , ElderCounsel ...
(Date:10/13/2017)... ... 13, 2017 , ... Ellevate Network, the leading network for professional women, brought ... gender equality at their inaugural Summit in New York City in June. The event ... audience of over 3 million. To watch the Mobilize Women video, click here ...
(Date:10/13/2017)... ... October 13, 2017 , ... ... Agile Software Development, has been awarded a contract by the Center for Medicare ... (BPA) aims to accelerate the enterprise use of Agile methodologies in a consistent ...
(Date:10/12/2017)... ... October 12, 2017 , ... CitiDent and San Francisco dentists, ... cutting-edge Oventus O2Vent technology. As many as 18 million Americans are estimated to ... breathing. Oral appliances can offer significant relief to about 75 percent of people ...
(Date:10/12/2017)... (PRWEB) , ... October 12, 2017 , ... The American ... Excellence to Carol Friedman, PhD, FACMI, during the Opening Session of AMIA’s Annual Symposium ... 8. , In honor of Morris F. Collen, a pioneer in the field of ...
Breaking Medicine News(10 mins):
(Date:10/12/2017)... 2017 AVACEN Medical , Inc. (AVACEN) announced ... 2017 New Product Innovation Award for Its fibromyalgia pain ... secondary medical device market research by Frost & Sullivan,s industry ... drug-free pain relief product, the AVACEN 100, offers a safe ... widespread pain. ...
(Date:10/11/2017)... , Oct. 11, 2017  Caris Life Sciences ... on fulfilling the promise of precision medicine, today announced ... joined Caris, Precision Oncology Alliance™ (POA) as its 17 ... centers, the St. Jude Crosson Cancer Institute will help ... the use of tumor profiling, making cancer treatment more ...
(Date:10/10/2017)... , Oct. 10, 2017   West Pharmaceutical Services, ... solutions for injectable drug administration, today shared the results ... Adapter for improving the intradermal administration of polio vaccines. ... Vaccination Summit in May 2017 by Dr. Ondrej ... Department, World Health Organization (WHO), and recently published in ...
Breaking Medicine Technology: