Navigation Links
STELLAService Awards 'ELITE' Rating To Retailers Providing The Best Customer Service
Date:5/13/2013

(PRWEB) May 13, 2013

As consumers’ expectations for above-and-beyond customer service continue to rise, STELLAService has identified who among the largest retailers in the U.S. provides the highest quality customer service.

In its most recent ratings release, STELLAService awarded its ELITE rating to 64 companies ranked in the Internet Retailer Top 500. These companies are eligible to join the likes of Diapers.com and Zappos.com, which are displaying the ELITE seal on their websites as a signal of outstanding customer service. A small fraction of the thousands of companies evaluated by STELLAService qualify to display the ELITE seal.

STELLAService is dedicated to a world with better customer service – helping consumers find it, and helping retailers achieve it.

The company operates a nationwide network of secret shoppers that engage with thousands of online retailers, collecting millions of valuable and actionable data points about the service experience. The STELLAService methodology is audited by global auditing and accounting firm KPMG.

“Our methods are rigorous, so an ELITE rating by STELLAService is truly a signal of quality to consumers and a badge of honor for retailers,” STELLAService Chief Executive Jordy Leiser said. “Consumers are realizing that they have choice when buying online - they can find the same products at nearly identical prices at multiple stores. The retailer that earns the sale and long-term loyalty is the one that delivers the highest quality service experience.”

The seal is such a strong signal and confidence booster for consumers that it has been proven – through tests administered by retailers displaying the seal – to increase conversion rates and decrease bounce rates. Click here to learn more: http://stellaservice.com/business/case-studies.

Online retailers who have earned the STELLAService ELITE seal include:

1800PetMeds.com
4inkjets.com
adorama.com
AEDSuperstore.com
Altrec.com
AMainHobbies.com
Anthropologie.com
aveda.com
bebe.com
bergdorfgoodman.com
BeyondTheRack.com
Bluefly.com
BlueNile.com
BodenUSA.com
BostonProper.com
Buckle.com
CalyxFlowers.com
Chicos.com
ChristianBook.com
Clinique.com
ColdwaterCreek.com
converse.com
costumecraze.com
Crocs.com
Crutchfield.com
Diapers.com
DiscountOfficeItems.com
DrillSpot.com
EileenFisher.com
ellamoss.com
Hammacher.com
hanes.com
Hayneedle.com
JackThreads.com
JamesAllen.com
JCrew.com
JeffersPet.com
JensonUSA.com
JPCycles.com
KingArthurFlour.com
LLBean.com
LivingDirect.com
LordAndTaylor.com
MacCosmetics.com
MensWearhouse.com
Net-A-Porter.com
NineWest.com
Nordstrom.com
OneCall.com
Patagonia.com
PaulFredrick.com
PCMall.com
performancebike.com
PeruvianConnection.com
PetSmart.com
quiksilver.com
REI.com
ShopJustice.com
SmartpakEquine.com
SundanceCatalog.com
VeraBradley.com
YankeeCandle.com
Zappos.com
Zumiez.com

About STELLAService
STELLAService is dedicated to customer service – helping consumers find it and helping businesses achieve it. STELLAService is the first and only independent provider of customer service ratings for online retailers. The company leverages a nationwide network of full-time mystery shoppers to evaluate each site undercover, ensuring findings that are unbiased and true to the shopping experience. Based in New York City, the company operates a syndicated data platform called STELLA Metrics for monitoring and benchmarking customer service performance across hundreds of metrics. In addition, the company publishes reports and other research – such as Happy Customer – to help companies worldwide improve their service operations. Visit http://stellaservice.com/ for more. Follow STELLAService on Twitter @STELLAService

Read the full story at http://www.prweb.com/releases/2013/5/prweb10720411.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. AvePoint Honored as Finalist in Four Categories of 2013 GOVTek Awards
2. Advocacy Group Awards $300,000 to Young Scientists in Search of a Cure for Bladder Cancer
3. CyraCom International, Inc. Named as Finalist in 2013 American Business Awards
4. Verndale Wins at the 11th Annual Horizon Interactive Awards Competition
5. Reliv’s LunaRich X Named Finalist for 2013 American Business Awards
6. Conquer Mobile Sweeps Up Awards at Vancouver eHealth Event with Mobile App for ER
7. Families of SMA Awards $150,000 to Investigate New Antisense Therapies for Spinal Muscular Atrophy
8. Brokers Insurance Group 2nd Annual BIGGIE Awards
9. NIH awards $40 million in grants to reduce stroke disparities in the US
10. California Jury Awards Man $8 Million after Injured by Defective DePuy ASR Hip Implant
11. 17th Annual PRISM Awards Ceremony, Thursday, April 25th 2013
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... BASKING RIDGE, N.J. (PRWEB) , ... October 13, 2017 , ... ... second annual Holly Day Market. Featuring a collection of specialty vendors and unique items ... myriad of personalized and quality-focused health and wellness services offered by the VNA. ...
(Date:10/13/2017)... ... 13, 2017 , ... Talented host, actor Rob Lowe, is ... a new episode of "Success Files," which is an award-winning educational program broadcasted ... each subject in-depth with passion and integrity. , Sciatica occurs when the sciatic ...
(Date:10/12/2017)... (PRWEB) , ... October 12, 2017 , ... ... advisory services for healthcare compliance program management, will showcase a range of technology ... Association for Assisted Living (NCAL) Convention and Expo to be held October 14–18, ...
(Date:10/12/2017)... Fla. (PRWEB) , ... October 12, 2017 , ... IsoComforter, ... therapy products, announced today the introduction of an innovative new design of the shoulder ... pad so you get maximum comfort while controlling your pain while using cold therapy. ...
(Date:10/12/2017)... ANGELES (PRWEB) , ... October 12, 2017 , ... ... Parsa Mohebi Hair Restoration, has recently contributed a medical article to the newly ... on cosmetictown.com. Dr. Mohebi’s article spotlights the hair transplant procedure known as ...
Breaking Medicine News(10 mins):
(Date:10/7/2017)... , Oct. 6, 2017   Provista, ... more than $100 billion in purchasing power, today announced ... and information. The Newsroom is the online ... industry trends, infographics, expert bios, news releases, slideshows and ... access to a wealth of resources at their fingertips, ...
(Date:10/4/2017)... , Oct. 4, 2017 ... single-use, self-contained, illuminating medical devices, today announced regulatory ... Health Surveillance Agency (or Agência Nacional de Vigilância ... first single-use, cordless surgical retractor with integrated LED ... optimal access, illumination and exposure of a tissue ...
(Date:10/2/2017)... , Oct. 2, 2017 Halo Labs announces the ... analysis system called the HORIZON at MIBio 2017 in ... subvisible and visible particulate matter in biopharmaceutical samples with unprecedented speed ... of the novel technique Backgrounded Membrane Imaging. ... The HORIZON subvisible particle analysis system ...
Breaking Medicine Technology: